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1944 Daimler Rd, Rockford, IL 61112, Rockford, IL, 61112, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Left this agency after over 10 year. Premiums got ridiculous. I tried shopping competitive rates. I was willing to stay but the office staff seemed bothered by our calls. Customer service here is not a strong suit. Rebuttal: There was no training; we were yelled at as Karen stated there was no training that day, as she had been out of the office for an orthodontist appointment. The callback an hour later was extremely rude, aside from being yelled at about the importance of an orthodontist appointment. We were then told that... read more
I called my insurance agent because I got a rock chip in my windshield, and I was worried the chipped windshield could crack totally. Deanna said I should take my Jeep into Safelite Auto for glass repair. I said that would be great. She also said she could help with making the appointment itself, And I said wow, that would be awesome. Unbelievably, I was able to take My jeep into Safelite auto glass that same afternoon. When I got to Safelite, the mechanic there was extremely helpful, He explained the condition of my chip, a... read more
Allen Lang American Family Insurance has a 4.9 star rating with 71 reviews.
Allen Lang American Family Insurance is closed now. It will open tomorrow at 9:00 a.m.
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