Allcare Family Medicine & Urgent Care

Melinda P. 

on Birdeye

a week ago

In general the providers are good and responsive, but I needed a surgical pre-op form completed. I made the required appointment 1 month before the surgery, attended the appointment and gave them the form, and then did the required lab work through their lab, and they told me they would complete the form and send it in. The test results were back in plenty of time to review them and complete the form…and they did nothing. Did not fill out the form. Did not send the info. Did not follow up. I called because I had not heard an... read more

Bennett L. 

on Birdeye

2 months ago

LIARS! I walked in there on Sunday, August 24, and was told by a man in a white coat with a stethoscope around his neck: "No, we cannot help you. You need to go to an urgent care place." Well, gee. Primary care only? Appointment only? Truth in adverising. Or else it is fraud. 

figure s. 

on Birdeye

5 months ago

Please AVOID Allcare. Went in with high fever, besides Covid and Flu test (both negative), the Dr. just tried to rush me out of the door, say it must be virus, and it will go away in couple of days. Even explained non-Flu like symptom and the fever came unusual. Did not order any other test or try to diagnose. I ended up in ER/Hospitalized couple of days later, because of the miss-diagnose. Missed 2 weeks work, still not fully recovered after 4 weeks. The worst Dr., worst experience ever. Filled out feedback, all received i... read more

Trust m. 

on Birdeye

a year ago

I can not understand how they practice in this office. The staff is rude and unprofessional. Office never answers calls or voicemails. Once in a blue moon they may answer one message via their site. This practice is more about business than patient care. They ask for patient to have doctor visit for no reason. It is absolutely unethical practice and money milking business. It is unbelievable what medicine has come to! 

Shea W. 

on Birdeye

a year ago

Highly recommend 

I A. 

on Birdeye

2 years ago

Unprofessional, they disregard what I was asking them to do. The Doctor prescribed to me epiPen for a seasonal allergy??? 

Vanesa N. 

on Birdeye

5 years ago

This was my favorite urgent care ever. Until 1/30/2020. I went for an emergency with a cyst in the back of my ear. Arrived 6:45 pm. My Doctor was not working so I was seen by Dr. Brantz This is what happened: He said was going to give me a shot of Lidocaine ( which never happened, and I found with another Doctor this would never work because of the infection) all of the sudden I feel spray of liquid all over my neck and hair. But he said it will a little pinch. Then cut the back of my ear and told me to hold it myself becau... read more

Jason 

on Birdeye

6 years ago

Showed up at 945am this morning for a 10am appointment with Dr Marco. He saw every patient in the office (walk ins) but never saw me. I waited an hour. I was forced to leave to take my pregnant wife to see her midwife (also a scheduled appointment) and now Dr Marco is blocking my insulin refill at the pharmacy. I have type 1 diabetes, I have had it for 24 years since I was a child. I need this medicine to survive and the office admitted to me it was there fault I didnt get seen but are blocking my refills anyways. I am now l... read more

Hugh B. 

on Birdeye

6 years ago

Do not come to this place! I had an abscess and desperately needed to have it surgically drained. My doctor, Dr. Robinette said she would contact my insurance company -- Cigna, because without their consent, l would have no insurance coverage. She said she would do it right away. Eight days later, she hadn't done it and when the nurse was called by Virginia Surgery Associates and asked why the clinic hadn't done it, said she was doing it at this juncture. However, she also told the surgery center to mind its own business. No... read more