All Star Ford - Kilgore

W. E. W 

on BBB

3 years ago

I purchased tires from All Star Ford because they're local and small town business. The interaction between myself and their now service manager Mike S**** I thought was going to be a good one. After being told by another long time All Star Ford employee who I had maintained a consumer relationship with over the past 20 years that for tire warranty the tires had to be sent in for their warranty process I told Mike S**** when purchasing my tires from them that I had the set I had purchased from All Star Ford that needed to be... read more

Kim; Michell T 

on BBB

3 years ago

My Mother is 81 years old. For over 60 years she and her husband have been Ford customers. In fact, she has insisted on using All Star Ford in Kilgore TX because over the past 5 years they have had excellent service. Well, that all changed this past week. She took her truck to them over 7 days ago to have the air conditioner fixed. She had paid them 1500 in October of 2019 to replace the air compressor and other items. Well All Star Ford called and tried to tell her she would need another one. When she told them she jus... read more

Michael D. 

on Yellow Pages

10 years ago

I highly recommend the service department, particularly if you want to make sure the work is done right with factory parts. They are friendly,thorough and competent. Mike 1994 F-250 Diesel 4X4