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1350 University Ave # C, Ste 100, Rochester, NY, 14607, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
This company works for my grandmother who's a tbi case, partially paralyzed and is in a wheelchair. She has to have 24 hour care or else she can't be at her apartment by herself. This company has let aides leave my grandmother by herself on multiple occasions, forcing my mom or myself to go up there and stay with her until another aide comes. They just had another mishap today. They claimed it was "important" & they had to "go to court." This company said they would have an aide be at my grandmothers apartment, but no aide a... read more
This company works for my grandmother who's a tbi case, partially paralyzed and is in a wheelchair. She has to have 24 hour care or else she can't be at her apartment by herself. This company has let aides leave my grandmother by herself on multiple occasions, forcing my mom or myself to go up there and stay with her until another aide comes. They just had another mishap today. They claimed it was "important" & they had to "go to court." This company said they would have an aide be at my grandmothers apartment, but no aide a... read more
Worst heathcare agency I have ever had service from in 15 years of living with TBI as Ms. JoAnn calls it. She wouldn't know a TBI if she had one. She lies, treats consumers and Aid, Like they are dirt beneath her shoes. Karma will get you
For the short period of time that my grandma used this agency, I was displeased and appalled by the way they addressed their clients. The agency frequently lied to the client and their families. They were times when the agency frequently switched home attendants on my grandma who suffers with dementia. Elderly patients especially with dementia, needs consistency and a daily routine of which this agency was lacking. The home attendant that cared for my grandma would leave her alone for periods of time, served her dry sandwich... read more
All Metro Health Care has a 1.9 star rating with 12 reviews.
All Metro Health Care is closed now. It will open at 9:00 a.m.
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