Alignment Healthcare Center

K L 

on Google

2 months ago

I've been trying to find a counselor for about a month. There have been many calls to customer service, online searches and calls. None which have resulted on any help. The online searches through alignment don't work. Either the counselor is no longer at the facility. They only take cash, there's no response to the email provided by Alignment. Trying to get help with Alignment makes me need a counselor more than I did! Months ago I wrote to the VP of Benefits for help; there was no response. A month or so ago I pleaded with... read more

K L 

on Google

4 months ago

I've been trying to find a counselor for about a month. There have been many calls to customer service, online searches and calls. None which have resulted on any help. The online searches through alignment don't work. Either the counselor is no longer at the facility. They only take cash, there's no response to the email provided by Alignment. Trying to get help with Alignment makes me need a counselor more than I did! A 2025 in-hospital stay went from $175 per day to $295! They keep taking benefits away. At first they offe... read more

K L 

on Google

5 months ago

A 2025 in-hospital stay went from $175 per day to $295! They keep taking benefits away. At first they offered $2000 annually for three areas: vision, dental and hearing. Now it's $1500 annually for SIX areas: vision, dental, hearing, acupuncture, chiropractic, podiatry. Cavity or root canal? It's wiped out. One hearing aide exceeds $2000. Because I'm still paying on dental work, I may have to forgo vision. Today is a free hearing test but if I need help, there won't be any. "The rich get richer and the poor get poorer". We u... read more

K L 

on Google

6 months ago

Just notified 2025 in-hospital, in-network stays went from $175 per day to $295! Now to read the rest of the increases... At first they offered $2000 annually for three areas: vision, dental and hearing. Now $1000 is doled out in six months increments to cover 1. vision 2. dental 3. hearing 4. acupuncture 5. chiropractic 6. podiatry. Laughable in 2024 given one cavity/filling cost several hundred. A root canal? There goes $2000. A hearing aide alone exceeds $2000. We used to get $40 a month for OTC pharmacy-related items. Th... read more

Anonymous 

on Google

a year ago

I have been trying to find a psychiatrist for my son since March. The providers list that was emailed to me has not been updated. Providers I called were either no longer in- network, not accepting new patients or the address they had was incorrect. I have spoken to several rep none were helpful.