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320 S Canal St 50th floor suite 5000, Chicago, IL 60606, Chicago, IL, 60606, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 6:00 p.m. | |
Tue | 9:00 a.m. to 6:00 p.m. | |
Wed | 9:00 a.m. to 6:00 p.m. | |
Thu | 9:00 a.m. to 6:00 p.m. | |
Fri | 9:00 a.m. to 6:00 p.m. | |
Sat | Closed | |
Sun | Closed |
Disastrously incompetent company.
$1600 was accidentally sent to them and they refused to return it
Dealing with benefits administration should be a smooth and straightforward process, but unfortunately, my recent experience with this company was anything but. When I attempted to re-add my same-sex domestic partner to my benefits, I was met with requests for additional documentation that went way above and beyond my employer's internal HR guidelines. What's funny is that I had my partner on my benefits a year prior period What ensued was a frustrating series of exchanges with their customer service representatives, who off... read more
The worst customer service I've ever experienced. Friendly people but unable to solve issues. They say they will escalate issues and have a supervisor call back, but it never happens.
Alight - Chicago Headquarters has a 1.9 star rating with 9 reviews.
Alight - Chicago Headquarters is closed now. It will open on Monday at 9:00 a.m.
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