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2256 Palou Ave, San Francisco, CA, 94124, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | 9:00 a.m. to 4:00 p.m. | |
Sun | 9:00 a.m. to 4:00 p.m. |
Absolutely terrible customer service. Been trying to resolve an issue with my scooter since May and it takes them at least a month between every response.. Awful experience.. I don't even want the scooter anymore but it's outside the return window. $3000 scooter and it's unusable after 11 miles. Never buy Kaabo and never buy from AlienRides.
Placed an order for $3350 on April 15. They shipped the euc, but it’s been 16 days and they still haven’t shipped my pads, I was told that they were gonna ship my pads middle of this week, It’s the end of the week and they still haven’t shipped my pads, was talking to a 5/2/25 3:30pm lady from customer service and she hung up on me instead of helping me :(:(:(
Placed an order for $3350 on April 15. They shipped the euc, but it’s been 16 days and they still haven’t shipped my pads, I was told that they were gonna ship my pads middle of this week, It’s the end of the week and they still haven’t shipped my pads, was talking to a 5/2/25 3:30pm lady from customer service and she hung up on me instead of helping me :(:(:(
Scammers. Tried to charge me for a repair under warranty. No thank you.
Alien Rides Electric Scooters, Bikes and EUCs has a 4.3 star rating with 42 reviews.
Alien Rides Electric Scooters, Bikes and EUCs is open now. It will close at 5:00 p.m.
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