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Alexian Brothers
- Medical Centers
- Hoffman Estates, IL
About this business
Location details
Hoffman Estates, IL 60169, Hoffman Estates, IL, 60169, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 12:00 a.m. to 11:59 p.m. | |
| Tue | 12:00 a.m. to 11:59 p.m. | |
| Wed | 12:00 a.m. to 11:59 p.m. | |
| Thu | 12:00 a.m. to 11:59 p.m. | |
| Fri | 12:00 a.m. to 11:59 p.m. | |
| Sat | 12:00 a.m. to 11:59 p.m. | |
| Sun | 12:00 a.m. to 11:59 p.m. |
The registration line is ridiculous! You have to stand in line for at least 30 minutes
They answer calls fairly quickly when you schedule a procedure, but try to get someone to answer your call when you want to get a copy of your radiology report. I spent 45 minutes on the phone trying to get a live person to talk to and finally gave up. I had to drive for a half hour to pick up my report even though I had requested it be mailed two and one half weeks before. Really bad service once they've made their money on you!
I was left suffering after spinal surgery by a pain specialist who I have never met or hired. This is in complete violation of The Illinois Patient Bill of Rights. He never communicated anything with me, did'nt explain any proposed treatments, and I just found out his name at 11pm after major surgrey. Super Dave is a pain specialist randomly assigned to me by this hospital. Kinda sucks as my neurosurgeon is linked to Alexian and an excellant doctor!! a) The right of each patient to care consistent with sound nursing and medi... read more
I would advise anyone who had a negative experience at this facility to please report them to the Illinois Medical Board. Also write a letter to your local State Representative or Congressman or Congress woman. Facility blocked me from visiting my daughter. Played mind games when I showed up. Never told my daughter that I tried to visit or that I'd called multiple times to check on her. They used the privacy laws to keep her in the facility until they exhausted her BCBS insurance. Isolated her for an entire month which worse... read more
I went to the ER and doctor Natalie Kmetuk was my physician..I went in withdrawing from benzos waiting to get into detox the next day..she was kind and understanding..I have faced so many doctors in the past that were unkind and almost judgmental..she provided care and sent me on my way so I can start my recovery journey.
Frequently asked questions about Alexian Brothers
How is Alexian Brothers rated?
Alexian Brothers has a 2.5 star rating with 32 reviews.
When is Alexian Brothers open?
Alexian Brothers is open now. It will close at 11:59 p.m.
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