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Alexandra Elliott, MD
- Ophthalmologists
- Boston, MA
About this business
"Dr. Alexandra Elliott is a Ophthalmologist and Directory of the Pediatric and Adult Oculoplastics Program at Boston Children's Hospital. She specializes in Adult Oculoplastics, Hemangiomas, Pediatric Strabismus, Adult and Pediatric Oculo-plastics, a...
Location details
300 Longwood Avenue Boston Children's Hospital Department of Ophthalmology, Ste FAGAN4, Boston, MA, 02115, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My daughter has been a patient of Dr. Elliott since 2009, when she was diagnosed with Rhabdomyosarcoma. It was entangled in her optical nerves and protruding out the front. She skillful removed the tumor and the rest with radiation and Kristen did not loose her eyesight or her life. Cant put into words how wonderful our experience was and continues to be.
Dr. Elliot skillfully removed our son's dermoid cyst through a small eye-lid incision. Swelling was almost non-existant. Couldn't be happier with the outcome.
I wouldn't know. They tried to convince me that I booked with the "booking line" at Children's but upon further review, I called directly to their department. They booked me an urgent appointment based on my daughters needs after checking with Dr. Elliot. I showed up today for the 3:15 appointment and we were told that we were not in her schedule at all. After I explained how this was booked and explained that we lived an hour away and that I moved my business trip for this appointment, the girl at the desk went and spoke wi... read more
Business response:
Hello, Thank you for your feedback regarding your visit with Dr. Elliott and her clinic. We do appreciate you sharing this with us. Our leadership staff takes all feedback from patients and families very seriously. If you would like to speak to someone from our Patient Relations team regarding your experience please contact Patient Relations directly at 617-355-7673 (Monday-Friday, 8:30-4:30). Sincerely, Patient Relations team at Boston Children's Hospital
My daughter was born with a coloboma ( left eye lid not completely closed). Dr. Elliot performed surgery on her eye at 6mths old. Today she is 10 and you would never know she was born with this condition. It was so scary to have to decide to have surgery at such a young age, but Dr. Elliott literally held our hand in the waiting room and made us feel so comfortable. Not only is she a gifted surgeon, but her bedside manner is top notch. You can tell she is a mom. Her eye is perfect!
We had seen 4 doctors for our daughter's condition prior to seeing Dr. Elliot - she was the first to actually have experience treating her condition, was able to explain it in detail & layman's terms, and was thorough. I actually was surprised at the length of time she took with us - compared to the previous 4 doctors that were clueless and rushed us through. I am recommending Dr. Elliot to anyone with pediatric eye issues.
Dr Elliot rushed my wife and I through 2 separate appointments for my infant son's eye issue. She completely misdiagnosed my son's condition. She not only misdiagnosed the problem, she focused on the wrong eye!!! As an Ophthalmologist at Children's Hospital, how does that happen? When we tried contacting her and she was wasn't available and was standoffish about having to call us back stating "I typically never take calls on this line".
Business response:
Please accept our apology for your experience. We do however appreciate you sharing this with us. Our leadership staff takes all feedback from patients and families very seriously. If you would like someone from our Patient Relations team to reach out to you regarding your experience please send us an email at Healthgrades@childrens.harvard.edu and a best time to reach you. Or you can contact Patient Relations directly at 617-355-7673 (Monday-Friday, 9-4).
Dr Elliott is an amazing dr. I have been her patient since 1/07, when I needed to have my eye removed. I got a referral to Dr. Elliott. I was to have the surgery 2 weeks after we decided I needed it. I met her 6 days before the surgery. She calmed mine and my parents fears, knew all about my underlying condition that caused the need for the eye removal, treats patients with respect. She was very caring to. I had a bad reaction to the anesthesia (crying hysterically) and she rubbed my back to try to calm me down. 1/08 and 2/0... read more
Frequently asked questions about Alexandra Elliott, MD
How is Alexandra Elliott, MD rated?
Alexandra Elliott, MD has a 3.3 star rating with 12 reviews.
When is Alexandra Elliott, MD open?
Alexandra Elliott, MD is closed now. It will open at 9:00 a.m.
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