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Alexander Services
- Heating & Air Conditioning/HVAC
- Holly Springs, NC
About this business
Winner of WRAL Voters' Choice Award 4 years in a row, Alexander Services provides Commercial and Residential Heating, Air Conditioning, Plumbing, Electrical and Duct Cleaning services. Located in Holly Springs, NC we offer service, repair and installation in the Greater Raleigh Area.
Location details
128 Thomas Mill Road, Holly Springs, NC, 27540, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:30 p.m. | |
| Tue | 8:00 a.m. to 6:30 p.m. | |
| Wed | 8:00 a.m. to 6:30 p.m. | |
| Thu | 8:00 a.m. to 6:30 p.m. | |
| Fri | 8:00 a.m. to 6:30 p.m. | |
| Sat | 8:00 a.m. to 5:00 p.m. | |
| Sun | 8:00 a.m. to 5:00 p.m. |
I had Alexander out to my home for a heating repair on my HVAC unit. I woke up on a Saturday morning to my house at 40 degrees. They were out within 2 hours and had my unit back up and running. I called them back out for some plumbing work and an HVAC tune up about a month later. I had them repipe the entire house (the pipe before was not big enough), as well as adding an expansion tank and a PRV to bring my home up to code, since my previous owner remodeled it all by himself. Great pricing, always honest, and quick/reliable... read more
Alexander Services provided excellent services in getting my AC unit back up and running. The technicians arrived exactly when they said they would and came up with a plan of action very quickly. They had everything they needed on hand and were able to have my home cooling again. Excellent customer service from beginning to end, we will use them again!!
Alexander was an absolute nightmare. We did two installs with them as the first one was rocky (the workers dropped the unit down our attic stairs) but they made it right... the second install was awful - beyond awful - and it failed the Wake County Inspection due to a gas leak in my home. THEN... to make things even better, almost 4 years AFTER these two nightmares we get an e-mail that they're auditing their 2017 records and need to return again to our home because the permitting with the county was not done properly - so w... read more
Business response:
We have reached out to Mrs ******** three times and have not been able to contact her. The issues she brings up are outside of our control and are not representative of how we do business. For example, the leak was in a gas regulator installed by another company probably when the house was built because it was not new. The gas leaak was only noticed by the inspector when he came out to inspect the equipment replacement. IT could have been going on for some time or had been coincidental to the time of the install, but was not... read more
Frequently asked questions about Alexander Services
How is Alexander Services rated?
Alexander Services has a 4.8 star rating with 915 reviews.
When is Alexander Services open?
Alexander Services is open now. It will close at 6:30 p.m.
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