Alderwood Optical

Ivana Schoop 

on Google

2 months ago

The staff here are so incredibly friendly and patient! They're always willing to throughly walk me through any questions I have. Making appointments is easy, and the actual exam process is very comfortable. Plus, they make excellent recommendations for frames that suit your face and lens needs. 😎 

TEDD PENCE 

on Google

4 months ago

From the scheduler to the front desk staff to the optician and optometrist- Alderwood Optical is a first-rate operation. I was treated so kindly with an attention to detail that held my insurance accountable for more than I initially thought! Incredible service and a knowledgeable medical staff all in a convenient location. I am so glad not to have to drive to first hill to receive top notch service anymore- Alderwood Optical has them beat. 

Anne Ostrom 

on Google

5 months ago

Before I even went in I had to contact them for a few things and everyone was professional and helpful. At my visit I was treated with respect by everyone. I was also very surprised that when I told the doctor about a procedure that was recommended, he told me that was not actually what I needed. He gave me a referral so I can be treated properly. I am extremely happy that I went there. 

James Sun 

on Google

3 months ago

My mother-in-law visited Alderwood Optical to get an eye exam and have new prescription lenses fitted into a brand-new, unused frame that she brought from home. The moment she told the middle-aged woman at the front desk that she would not be purchasing a new frame from their store, the woman's attitude became completely rude, hostile, and dismissive. She shoved a stack of paperwork in front of my mother-in-law to sign in order to proceed with the lens order. At no point did she verbally mention or explain that a damage wai... read more

Yuqing Luo 

on Google

6 months ago

I bought glasses from three different optical stores recently. This one charged highest but gave me thickest lenses. I asked for the most lightweight lenses, but they chose the medium one for me. So disappointed! Aside from this issue, their service is good. But the most important thing for me is the glasses. Overall, I do not recommend this store.