Alder Brook Family Health

swarna bhat 

on Google

3 weeks ago

Have been a patient at this practice for three years now.. I’ve only had to request an appointment once and I am glad I was able to get to see someone (other than my usual HC provider) fairly quickly. However, I have since called a handful of times to get to talk to someone about a reaction to my medication; three weeks since those calls and no one has contacted me and it’s just disappointing. 

Shannon Williams-Juarez 

on Google

2 months ago

I followed my provider from another practice. It's always nerve racking, moving records, etc. But let me tell you the lovely ladies at the front desk were all so sweet, welcoming, helpful and made me feel at home. Definitely would recommend 

Jake Goins 

on Google

a year ago

I was assured on the phone that a biometric form for my employer would be able to be filled out and billed as it instructed. This office mis-coded it as a diagnostic test and extended costs to me that exceeded the insurance discount I got for having them fill out the form in the first place. Rather than owning up to the mistake and correcting the coding of the visit as the form had requested, they told me I didn't understand how medical billing works and to kick rocks. Thankfully I didn't trust these folks with something mor... read more

Derrick Ladeairous 

on Google

3 years ago

Great staff and great doctors. They take the time you need and listen to you with full concentration. They are very responsive and do well with communication as well. Highly recommend