Albert D Chan

luka101 

on Citysearch

16 years ago

Bureaucratic, Too Busy, or Just Clueless – I think it's time to find a system that actually works for my Multiple Sclerosis. My initial diagnoses with taken seriously but sadly I had already been through that process years before and brought it with me. FINE double check and check on symptoms and their progression But.... I came to UCSF MS Clinic for a comprehensive TREATMENT and they are either not timely or are just not helping. Referrals, appointments, and treatment for symptoms has been slow and sadly lacking. VERY antiq... read more

baku 

on Citysearch

18 years ago

Paternalistic Ivory Tower – Big and impersonal. If you have any special needs or requests (ie I don't want X antibiotic because last time it upset me stomach, etc) forget it. I have a rare medical condition, and know a lot about what works for me. Unfortunately, I could not even get the physicians to let me know what medications they were planning on using for my condition. I ended up going elseware. 

phielix 

on Citysearch

19 years ago

Service is horrible - I had to wait hours for a "STAT" CT Scan and nothing was explained to me. When I finally complained about the wait, I overheard a radiology tech replace my first name with "disgruntled" when telling someone who the next patient was. Extremely unprofessional staff. There is also no empowerment of staff to make judgement calls when scheduling procedures - they must get supervisor approval even if case is "STAT" from a Doctor.