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Albany Motorcars
- Automotive
- Albany, GA
About this business
Don?t let a sleek Mercedes-Benz or a quality SUV pass you by, visit Albany Motorcars in Albany, Georgia today for the professional purchase, finance and service assistance that you deserve!
Location details
805 E Oglethorpe Blvd, Albany, GA, 31705, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | Closed |
Absolutely horrific customer service. Do not buy a vehicle from these guys. I recently purchased (4/27/2024) a certified Mercedes *** *** from this dealership, and my experience has been nothing short of disheartening. Not only did they fail to provide essential services promised during the sale, but their overall treatment and lack of responsiveness have been subpar. Firstly, at the time of purchase, I was assured that a spare key, a new set of windshield wipers and a trunk mat would be provided to me (the latter was part o... read more
WORSE THAN A "BUY HERE, PAY HERE" ESTABLISHMENT! Picked out a 2022 Mercedes ****** for my wife's birthday! Agreed to pay what they were asking as well as put up $5000 deposit with no questions asked. After 2 days of going back and forth regarding financing, finally come to find out that they sold it from under us after being told that our money was good for holding it. Needless to say there was 0 communication regarding the status of the deal. Managers didn't even bother calling and made the consultant bare through all the e... read more
Top shelf service! Respectful, attentive, prompt, accommodating... easily the best I've encountered.
Everyone seems to be very friendly and helpful. I took off one star because they don't carry the oil my car comes recommended with (Mobil 1, 0W40). They use a Mercedes brand oil (in 5W40) which I'm sure is good but it just puts a small, nagging doubt in my mind.
All of my concerns about the car just dying on the road were addressed. The employees were very understanding.
Albany motorcars is the dealer that I buy or lease my Mercedes . I let them be my total car care service . The Staff is very helpful to me. They all at Motorcars , here in Albany , Ga . knows me by name. Therefore, I feel great about any services that I need to continue to be Mercedes owners.Thanks to Steve Johnston for looking out for the kind of mercedes to fit my need. I love Mercedes, because it is the kind of car that looks good and the ride is comfortable too. I always have excellent customer service and excellent over... read more
I have had my Mercedes serviced here at Albany Motorcars every 10,000 miles since I have had it. They always cheerfully pick it up and leave me a loaner. The staff is always very helpful even when I have had warranty work done, I cannot say enough about how pleased I am with their overall service.
The service is always great!!!! Anytime I have to bring my vehicle in for service or just stopped in because of something else, everyone is always friendly and professional. I also love the fact that they provided me with a courtesy car so that I can carry on with my daily activities while they complete the work on my vehicle.
The service on my Mercedes-Benz was completed in a timely manner. I was very pleased. The attitude of the staff was one I personally considered exceptional. They were very accommodating and pleasant to me. I was informed in advanced on the expected cost of the work to be completed, and I received a follow-up call from them to assure I was completely satisfied with their work.
Frequently asked questions about Albany Motorcars
How is Albany Motorcars rated?
Albany Motorcars has a 4.4 star rating with 291 reviews.
When is Albany Motorcars open?
Albany Motorcars is closed now. It will open tomorrow at 9:00 a.m.
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