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Alaska Airlines Alaska Lounge

2.7

About this business

Location details

Mezzanine Level, just above security, Terminal 7, just above security, Terminal 7, Queens, NY, 11430, United States

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WeekdayScheduleStatus
Mon5:30 a.m. to 7:30 p.m.
Tue5:30 a.m. to 7:30 p.m.
Wed5:30 a.m. to 7:30 p.m.
Thu5:30 a.m. to 7:30 p.m.
Fri5:30 a.m. to 7:30 p.m.
Sat5:30 a.m. to 7:30 p.m.
Sun5:30 a.m. to 7:30 p.m.
2.7287 reviews
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Richard H's profile image
Richard H 
a month ago

Located conveniently after the security check for Terminal 7. Spacious seating areas, one near the food and bar, another small room with a big screen television, and a large room with padded individual seats and charging outlets. The hot food selection was good, along with a salad bar and snacks. There was a self service drink cooler with sodas and beers. The bar wasn’t open during my flight, but it looked well stocked. Perhaps the highlight was their cheese bar: cuts of soft, medium and hard cheeses. I grabbed a couple of c... read more

Julie Couture's profile image
Julie Couture 
2 months ago

Most of the time I would give a rating on the lounge because of how wonderful the food and the variety is. The service has never been something to write home about. Usually, no one stands out as going out of their way. Until this place. Here, this is what gets five stars. Fifi and Cecilia both are working really hard to make sure we have everything we need, from cooling down the wine we prefer, to filling up our water bottles, to searching the back room to find the wine one desires, to …. anything they might do to make your ... read more

Phoebe Chan's profile image
Phoebe Chan 
3 months ago

The worst Alaska lounge we had visited. We were surprised by the experience to be honest. Staff was barely around and could not make steamed milk for any barista drinks. Then did not fill the hot water container for 2 hours despite knowing it was empty. There were almost no guests so maybe they don't know how to operate a lounge there. The staff shut down everything at 5:30 so you couldn't get any food or drinks within 30 min of closing. And they encouraged people to leave as the staff had bahs ready to leave at the 6pm clos... read more

Vivek Gupta's profile image
Vivek Gupta 
4 months ago

Pretty decent lounge. Comparable to other domestic airline lounges. Staff were friendly. Decent appetizer options. 

Zia Unas's profile image
Zia Unas 
4 months ago

lounge was ok. staff at the entrance was very rude. She must have been having a bad day. one of the rudest lady I have seen from customer experience perspective. food was good. you have soup, salad, fried rice, chicken wing etc. free soft drinks and coffee. bathrooms were also clean. 

Frequently asked questions about Alaska Airlines Alaska Lounge

How is Alaska Airlines Alaska Lounge rated?

Alaska Airlines Alaska Lounge has a 2.7 star rating with 287 reviews. 

When is Alaska Airlines Alaska Lounge open?

Alaska Airlines Alaska Lounge is closed now. It will open tomorrow at 5:30 a.m. 

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