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9700 197th St Suite 104, Mokena, IL, 60448, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Terrible service…and that was when they were trying to get us to be their customer! We had every intention of signing up for their services and their representative was short and rude, and would not provide answers to our questions, simply ignored them. If that’s how they treat prospective customers, I can’t imagine how they treat people who are at their mercy during a 3-yr contract! Update: regarding owner’s reply - he is correct, I am not a customer and have not been. If he had taken the time to read my review, he would kn... read more
This company is amazing. Great customer service. Carlos is a knowledgeable, reliable and helpful technician. I couldn’t be happier with the set up of my entire system! Competitive pricing as well.
Terrible service…and that was when they were trying to get us to be their customer! We had every intention of signing up for their services and their representative was short and rude, and would not provide answers to our questions, simply ignored them. If that’s how they treat prospective customers, I can’t imagine how they treat people who are at their mercy during a 3-yr contract!
We inherited an Alarm Illinois system with our new home and kept the service, but we are canceling after just two weeks. If you are looking for active monitoring, look elsewhere. We accidentally set off our alarm multiple times (ranging over 30 seconds), and the company never reached out to verify our safety. On top of that, trying to get them to transfer the existing video surveillance and quote us for new devices required constant follow-up and yielded zero actual help. To make matters more concerning, secure documents lik... read more
Great company to deal with - Sheila is amazing, she goes above and beyond, terrific customer service. She's very knowledgeable, friendly and extremely helpful. Highly recommend this company!!
Alarm Illinois has a 4.6 star rating with 299 reviews.
Alarm Illinois is closed now. It will open tomorrow at 9:00 a.m.
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