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Alabama Fireplace-Construction
- Fireplace Services
- Huntsville, AL
About this business
Location details
554 Nick Fitcheard Road Northwest, Huntsville, AL, 35806, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 3:00 p.m. | |
| Tue | 7:00 a.m. to 3:00 p.m. | |
| Wed | 7:00 a.m. to 3:00 p.m. | |
| Thu | 7:00 a.m. to 3:00 p.m. | |
| Fri | 7:00 a.m. to 3:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Fantastic customer service. When I walked into the showroom I felt like I was home. The salesman was very knowledgeable about the products. He took time to listen to my wants, answer all of my questions & considered my budget. If you’re looking for a fireplace, AFCS should be the only one on your list.
Not pleased at all. I had a service call in December to get my gas fireplace repaired. The technician was very kind, diagnosed the problem, and said he would get parts on order and call me back. One month passes with no contact. I called them and they have no record or recollection of visiting my home. What the heck? Now I am back to square one and have to wait for another company. They need to get organized!!
We recently bought a new build from DRHorton and AFCS installed the electric fireplace. Well we have only been in this new home 6 months and the fireplace just stopped working. We called DRHorton about the issue, DRHorton put a work order to Alabama Fireplace-Construction, yet no one has called to schedule a appointment to fix our fireplace. I have call AFCS several times with no response.
Should have gotten around to reviewing a long time ago. Can't say enough about these guys. They worked with me on a very non standard install. Answered way too many questions and took the time to help me make an informed decision. When I had an issue with the product, they went above and beyond reaching out to the manufacturer, getting a replacement part, and followed up to make sure everything was good. The unit has performed well above expectations and our electricity bills in the winter are half of what they are in the su... read more
I have made several attempts to contact this company about installing a blower kit for the Heat n Glo fireplace insert they installed some time ago. Customer service is terrible.
Frequently asked questions about Alabama Fireplace-Construction
How is Alabama Fireplace-Construction rated?
Alabama Fireplace-Construction has a 3.8 star rating with 21 reviews.
When is Alabama Fireplace-Construction open?
Alabama Fireplace-Construction is closed now. It will open tomorrow at 7:00 a.m.
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