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AL Offroad Products
- Automotive
- Greenville, TX
About this business
We make roof racks for off-road vehicles. We have our own line of products like the TRAILGATE. We also sell other products for off-roading.
Location details
4559 Co Rd 2200, Greenville, TX, 75402, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Do not do business with this company. There is no communication, non-existent customer service and after reading these reviews it appears its not the first time they've blamed others for their delays and issues. As a business owner they are responsible for who they pattern with, if you choose to make products as they are ordered you need to make sure you let people know, and if there is a delay reach out to them. Its been well over a month since I reached out for an update on my order, I've since attempted to cancelled my or... read more
This is the shadiest and most poorly run company I've ever dealt with. NO communication response for 6 months on email, and 1 out of 5 days a week they may answer the phone. $1500 Roof rack ordered in June, every month the order is delayed for another month. As of November, they wouldn't refund the order and wanted a 20% restocking fee. For what exactly? Disputed with my CC company... and ALOffroad sent fake info in saying the order was shipped, and they already provided a refund. My order was $1500... they "refunded" $21 ho... read more
read the bad reviews and trust them, it's not worth the risk of dealing with these guys. no communication, won't answer phone, excuses on top of excuses for why things are late month after month once every few weeks they do answer... and hiding behind being a Texas small family business. Guess what, there are other small businesses that have their act together and actually take care of their customers. I myself run one and if i worked like these guys, my family would starve. ordered my offroad gear from another company for m... read more
Nissan Frontier 2nd Gen Trailgate Panel: Ordered July 16th as part of an introductory group buy offered to NFC Facebook group members. After initially receiving an email update from the owner, Scott in mid August stating there was a production delay and he hoped to have orders into the lineup by Sept 8th. After Sept 8th coming and going I attempted to contact them via email twice in Sept with no response. I finally called for an update on Sept 29th. The person I spoke with was apologetic about the delay and explained why the... read more
Ordered a trailgate from alliance offroad and spent the past 6 months trying to get my trailgate delivered. The owner scott kept in touch with me to make sure i finally got everything and was a great help. The customer service made me happy, but it sure did take a long time! I may change my rating once i actually get to install and use the trailgate i ordered.
Frequently asked questions about AL Offroad Products
How is AL Offroad Products rated?
AL Offroad Products has a 3.7 star rating with 48 reviews.
When is AL Offroad Products open?
AL Offroad Products is closed now. It will open tomorrow at 8:00 a.m.
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