Aj's Repair and Services

Kathy 

on Dex Knows

9 years ago

Are you joking??? Just called this business. Asked how long the turnaround time was for maintenance on my lawnmower and the young woman says, "35 business days." I said "3-5 business days?" and she corrected me and repeated, "35 business days." They cannot be serious - you can't run a business like this. But they are the only lawn equipment repair shop in town, so I'll have to take my business elsewhere. 

Bryan S 

on Dex Knows

9 years ago

Andy I just wanted to say that Andy took me under his wing 14 years ago. I was just starting my biz here in Bell county. He always gave me advise on what to do and how to do it. Unknown to me Andy passed away from a heart attack in Febuary. I am heart broken because he was friend and I looked up to him like a father. RIP my friend. As far as Jay and Donna you all are the best. Yall make me feel like family. Sully you rock taking care of me and my Toro 

Rick 

on Dex Knows

10 years ago

Not trustworthy Had a brand new riding mower, that quit running and would not restart, starter would not even turn over. Called warranty people who sent me to AJ's. Two weeks later Aj's called said repair was not covered under warranty. Said it was bad gas. Funny thing, the gas works fine in another mower. Also when I got it back the switch, position for back up was not working, however it was working just fine before the breakdown. I don't trust these people and told warranty service this, they transferred my call to Husqva... read more

Bre 

on Dex Knows

10 years ago

Do not use We had brought our equipment into the shop, the gentleman in there tells my husband a price, I call to clarify the price and relay a message. In 10min. the price rose by 80.00 then when we called back (same day 20 min later)the price rose again. We told the guy no thanks. We picked up our stuff and took it to a killeen repair shop..Guess what ,it didn't need repaired at all only blades sharpened and oiled up, yep the cost was more then 200.00 less from what AJ's was going to charge. Bottom line I will never use th... read more

Brandon 

on Dex Knows

11 years ago

Do Not Use! Do not use AJ's repair service. They charge $20 for estimates if you don't like their price and want your equipment back. They don't tell you this ahead of time, they don't make you sign anything agreeing to those terms. They only have one little paper on their back wall stating this. They charge for services not requested. I had my mower repaired in October where they sharpened and balanced the blade and changed the oil. I used it once before winter came. When spring arrived the mower wouldn't start. All I neede... read more

Rob 

on Dex Knows

13 years ago

Poor time estimates I am a lawn care professional and have taken equipment here during the off season when I don't need it as frequently. Yesterday I took my mower in and they said I would have it back the following morning. I called around 10 and they hadn't Evan looked at it. They always take their time on repairs. 

bruce 

on Dex Knows

15 years ago

good ol' Andy AS the owner of a small lawn care business I often need parts for my equipment, and I need them right away. Often times I don't have a model number or part number. Andy (the boss)has thousands of parts on the shelves, but he always knows right where to look I don't know how he does it! He's never let me down, and he treats me like a friend, not just a customer. 

David 

on Dex Knows

15 years ago

Great business to deal with. AJ and his staff have been in the small engine repair business for years. I called them and inquired about getting my lawn mower fixed. The woman who answered the phone was very professional and direct. I took the mower in and she said it would be a two week wait before they could give me an estimate. It was early spring and realized that everybody had waited till they needed to mow to get their mower fixed. Two weeks later the mower had gone through a major tune up and AJ's techs made sure it wa... read more