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AIS Solar
- Consumer Services
- Greensboro, NC
About this business
Location details
115 Pomona Dr, Greensboro, NC, 27407, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
******* Solar appeared more professional than AIS Solar...No follow thru waited two months for the electrical inspection that was never called in. After I called it was done in three days. When I asked how the wires would be run I wasn't told they would drill holes in the roof...Specifically asked about impact to the roof..told that only drill holes where for the brackets. ******* Solar seemed shocked when I told them what the rep said said. Mosaic seemed surprised how the rep described the loan. Its a 20 year loan the month... read more
I was charged $32,000 more for equipment than I should have been. $57,000 for solar panels on an 1800 sq ft home and it should have been $25,000. I was also told, during the sales meeting, that with the equipment being offered, my electric bill would adjust to about $40 per month, due to being on grid, so my payment would replace most of the cost of my current electric bill. My bill is $15 less than prior to solar, while being overcharged for the materials by double. I have been making calls all day to find out I may have be... read more
Business response:
Dear ******Thank you for taking the time to share your feedback with us on the BBB. We sincerely apologize for any inconvenience or dissatisfaction you may have experienced. Your feedback is important to us, and we appreciate the opportunity to address your concerns. In regards to the issues that you addressed we would like to assure you that we take these matters seriously. We have investigated the situation thoroughly and would like to offer our perspective. Your concern with the overall system cost being overcharged $32,0... read more
Payton was excellent! He was very informative on solar and laid everything out in Lehmann's terms. Would recommend working with him if you're considering going solar.
Business response:
Thank you ****! Transparency is our first core value and Payton does a great job keeping solar simple!
Very smooth process. Kacie was very professional, knowledgeable, and helpful.
Business response:
Thank you *****!
I would recommend AIS Solar to any homeowner that wants to cut energy costs by utilizing renewable energy. Nick installed the solar panels at my home and he was very informative, efficient, and friendly.
Business response:
Thank you!
Great experience with Freedom Forever. Matt was extremely knowledgeable in explaining how the solar panels work, how they will reduce my electricity bill over time, and help me find a loan that was right for me.
Business response:
Thank you **********! Matt exemplifies AIS Core Value's 2 & 3: INTEGRITY in the way we educate our customers to make the decision that is right for them and PRIDE in the service we provide and the product we deliver!
Some small issues dealing with a roof installation prior to the solar but overall good experience.
Business response:
Thank you, we sincerely appreciate you taking the time to give us some feedback! We do sub-contract roof work, but only to properly vetted, Freedom Forever approved vendors. As with any large project, there will always be the probability of something going wrong. The good news is that we pride ourselves on the integrity of our partners and friction-free ability to get issues resolved. This is one of AIS Solar's differentiators!
Mr. Greenway was competent and patient and took the time to answer all my questions.
Business response:
Thank you *********! We sincerely appreciated the opportunity to meet with you!
The entire process was smooth. From getting our roof done to the solar panel install. Fiendly and professional!!
Business response:
Thanks ********! We appreciate your feedback and thankful for the opportunity to partner with you on your solar journey!
Frequently asked questions about AIS Solar
How is AIS Solar rated?
AIS Solar has a 4.7 star rating with 48 reviews.
When is AIS Solar open?
AIS Solar is open now. It will close at 6:00 p.m.
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