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Airrosti Rehab Center LLC
- Home Health Care
- San Antonio, TX
About this business
Airrosti Rehab Centers LLC is located at 911 Central Pkwy N, San Antonio, TX. This business specializes in Home Health Care.
Location details
911 Central Pkwy N, Ste 300, San Antonio, TX, 78232, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 5:00 p.m. | |
| Tue | 7:00 a.m. to 5:00 p.m. | |
| Wed | 7:00 a.m. to 5:00 p.m. | |
| Thu | 7:00 a.m. to 5:00 p.m. | |
| Fri | 7:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
i was referred to ***************************, ** by my specialist. Upon checking in was told I had to pay deductible. I let ****** know that I have two insurances Primary BCBS and Second is ********* ****** said Airrosti only ****s primary and up to me to file with my secondary insurance. I have never had to **** ******** and would have no idea how that is done. At that point I was very flustered and think this business is a fraud. I sent an email to ******* Services to voice a complaint on the *********** Office not trying... read more
AIRROSTI told me that they are in network with ********** Blue Shield at the time I booked my appointments. After three appointments at $280 apiece, they tell me that my insurance will not pay for their treatments for the reason that they are performed by chiropractors and not physical therapists. I followed up with BCBS who says that that they WILL cover the charges and I will only be out $25 per visit. AIRROSTI refuses to file claims in my behalf and are insisting I pay them $280 per visit even though their rep said they w... read more
Business response:
Thank you for allowing us to research this matter and we sincerely apologize for any miscommunication regarding the insurance claim. We pride ourselves on our patient experience and doing what is right. The claims department did not immediately file the claim with BCBS of ************, as we wanted to take part in a 3-way call to further explain the claims history of BCBS-PA. We left a VM on 10/7, then messaged the patient in our Patient Portal on 10/14 to indicate we would bill her insurance and she sent a thank you on 10/1... read more
If I could give them a zero I would.My husband was in pain , called them (a call center) he hadnt even been seen by a doctor or diagnosed yet.The lady told us the visit would be $216.00 ? I was like what ?! We have insurance, she gave me no explanation? Just that was what it was. All they did was rub his back an show him a couple of exercises to do at home.Next day in terrible pain again .He then went to Chiropractor he had seen in the past .(wasnt open day my husband needed in )Minute the dr saw him he said your hips are ou... read more
Business response:
Thank you for the feedback. We are happy to reimburse you the full amount of the service. Prior to the appointment, we did reach out to the patient and confirm the cost of service letting him know the patient had not yet met his deductible for the year. The doctor followed up the same day of the appointment to see how the patient was feeling. The patient responded via text, "Good, helping, definitely better, walking, standing. Look forward to even better results moving forward. Thanks!"We truly hope the patients treatment pl... read more
If I could give them a zero I would.My husband was in pain , called them (a call center) he hadnt even been seen by a doctor or diagnosed yet.The lady told us the visit would be $216.00 ? I was like what ?! We have insurance, she gave me no explanation? Just that was what it was. All they did was rub his back an show him a couple of exercises to do at home.Next day in terrible pain again .He then went to Chiropractor he had seen in the past .(wasnt open day my husband needed in )Minute the dr saw him he said your hips are ou... read more
I scheduled an appointment for my son. We have Humana insurance. 2hrs prior to his scheduled visit they called and said that they are not in-network with our particular Humana plan. I immediate logged into Humana and explained that both providers and location are showing in-network. I hung up and called Humana who also verified that Airrosti was in-network. I called Airrosti back and gave them the information and provided the telephone number for providers on the back of the card. They again called back and said they were ou... read more
This is the most outrageous issue I have come across in my 15+ years of dealing with my chronic pain (and many other issues that need therapy of all kinds). I was told they work with BCBS, then was called back saying my insurance doesnt cover the procedure. I understand, have had that come up more times than I can count over time, so I asked what the out of pocket fee would be for 1 hr. Here I was expecting $100-$150 (knowing it wasn't going to be cheap), but the cost was $250 for 1 hr!!! SERIOUSLY! I've had medical speciali... read more
Business response:
Airrosti has been proven to fix pain fast, to provide unparalleled patient satisfaction, and to save our patients significant time and money over other treatment options. A third party, two year episodic claims study showed Airrosti’s average cost of resolving an injury was only 45% of the average cost of other forms of care. For many patients, a large portion of the costs associated with Airrosti treatment is covered by insurance. However, even patients with a high-deductible health plan or those who pay 100% of the costs o... read more
On the first visit they led me to believe that my insurance carrier would pay for the treatment and didn't give me any information about the fees. When the insurance refused to pay for the treatment they send me a bill for over $600.00 dollars. (Three visits). If I have known that I would pay that amount of money i would not have accepted that deal.
I went to Arrosti to see Dr.Ian V**** he is located in Katy Tx. , I had a bad experience with his treatment he charged me ($213 )so much money for 20 minutes talk and no even 5 minutos treatment.I did not feel any better after all.I don't recommend this place .
Frequently asked questions about Airrosti Rehab Center LLC
How is Airrosti Rehab Center LLC rated?
Airrosti Rehab Center LLC has a 1 star rating with 8 reviews.
When is Airrosti Rehab Center LLC open?
Airrosti Rehab Center LLC is closed now. It will open tomorrow at 7:00 a.m.
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