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Aire Serv of Louisville
- Heating & Air Conditioning/HVAC
- Louisville, KY
About this business
Location details
6301 Fern Valley Pass, Louisville, KY, 40228, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
I was quoted a $89.00 charge on Friday and on Monday the charge was up to 444.00 and was told furnace was not under warranty, whereby I only authorized the 89.00 charge but they tacked on the additional charge.
Business response:
This call is for a unit that we installed in 2016. The call was initiated on Friday 03/04/22 and was ran on Saturday 03/05/22. The customer was informed, when calling in, that we have an $89 diagnostic fee, once the diagnosis is complete the technician will quote the repair. If the customer decides not to do the repair the charge is just $89 for the trip and the diagnosis. If the customer chooses to do the repair the $89 diagnostic fee is waived. This is a script that is presented to each customer calling and we have the rec... read more
Was needing to get a $1299 water heater installed through **** ***** **** ********* I was told that they sell a package deal and I could not but the unit from **** ***** and then have them install it. I was quoted over $3600 for the unit including installation. This is over $2300 to install a water heater that should be in the range of $500. As a result of this I will not contact this company, but I will also not be using the **** ***** **** *********either.
Business response:
Our pricing is comparable with similar companies of our size that offer similar services and is a function of a sustainable business. We would not have remained in business for over 43 years and a provider for *** **** ***** were our pricing not aligned with the market. Our quotes are intended to be as accurate and transparent as possible to offer the customer a realistic estimate of the total cost to correctly install these heaters. Many of our competitors will offer a low installation price and “build the ticket” once in t... read more
Frequently asked questions about Aire Serv of Louisville
How is Aire Serv of Louisville rated?
Aire Serv of Louisville has a 4.8 star rating with 1,039 reviews.
When is Aire Serv of Louisville open?
Aire Serv of Louisville is closed now. It will open at 8:00 a.m.
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