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4740 W Norfolk Rd, Portsmouth, VA, 23703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Our fairly new a/c unit stopped working on July 4th - one of the hottest weekends of the year. I called them that afternoon when I realized there was an issue. They had someone out very early the next morning for a quick and reasonably priced fix for our unit - it needed a new capacitor!
Knowledgeable and very nice.
Good customer service... but the new unit that was installed does not work. Techs came out about 7 times over the course of a year trying to fix it without success. Had to call in another company.
An AI named Nathan takes all the calls. All of them. So it takes time to get a human. I finally got someone and she gave me a quote, asked about install dates. Said they need half down. Well, I said I’d get another quote. They sent 1/2 down invoice, didn’t pay it. Got a better quote. I was shocked she then ordered the part and sent the installers. No confirmation text was ever sent, no agreement in writing. I couldn’t even stay for the coil install but at that point I felt cornered and allowed them to do it. It was a big mis... read more
Had a great experience from start to finish! Communication was fast and easy, the techs were polite and explained everything as they went. Great service!
Aire Serv of Chesapeake has a 4.9 star rating with 428 reviews.
Aire Serv of Chesapeake is closed now. It will open tomorrow at 8:00 a.m.
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