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4740 W Norfolk Rd, Portsmouth, VA, 23703, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Good customer service... but the new unit that was installed does not work. Techs came out about 7 times over the course of a year trying to fix it without success. Had to call in another company.
An AI named Nathan takes all the calls. All of them. So it takes time to get a human. I finally got someone and she gave me a quote, asked about install dates. Said they need half down. Well, I said I’d get another quote. They sent 1/2 down invoice, didn’t pay it. Got a better quote. I was shocked she then ordered the part and sent the installers. No confirmation text was ever sent, no agreement in writing. I couldn’t even stay for the coil install but at that point I felt cornered and allowed them to do it. It was a big mis... read more
Had a great experience from start to finish! Communication was fast and easy, the techs were polite and explained everything as they went. Great service!
Highly Recommended!! Our unit was down at our business and everyone was a day or more out. Aire Serv arrived the same day and got us back up and running fast. Everyone in the office was very pleased with the response time and technicians services. We highly recommend Aire Serv for all your HVAC needs!!
Aire Serv of Chesapeake has a 4.9 star rating with 426 reviews.
Aire Serv of Chesapeake is open now. It will close at 10:00 p.m.
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