Air General, Inc.

LakeshoreSavannahs1 

on Google

4 months ago

Shipped a kitten out and Cathy was great. They're a busy facility so don't cut your flight time too close. But if you give yourself the right time, they're good to work with. 

Orion Access 

on Google

7 months ago

I had to deal with Mark before getting my dog on a flight. I have never been treated by someone the way Mark treated me. The utter contempt this man had for me without knowing anything about me, the way he treated the dog, the way he lied about regulations and policies at the company in order to make the dog miss its flight, this man should be deeply ashamed. I've never seen someone work so hard to screw someone over and cost them money. He made it very clear that the guidelines I was given for putting the dog on the plane d... read more

Josh King 

on Google

8 months ago

I had the utter displeasure of interacting with Mark from Air General trying to fly my dog domestically from Minneapolis to LAX via Alaska airways. Prior to flying, I was given an approved list of things to bring: 2x bowls for eating and drinking upon arrival at LAX any pillows and blankets of comfort she may need; along with any prescribed medication. Mark was very condescending and rude, boarder line homophobic, and racist to myself - being an Australian - and when I tried to reiterate and reference the email from Alaskan ... read more