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Air Care Today
- Contractors
- Carrollton, TX
About this business
PRESIDENT'S AWARD WINNERS The Carrier President's Award recognizes Carrier dealers who exemplify leadership and management, customer satisfaction, expertise. The Carrier President's Award is our highest dealer honor. This annual award is designed to encourage self-analysis and reward individuals who have exceeded high expectations, not only as a Carrier dealer, but also as one of our Carrier Factory Authorized Dealers, who are held to an even more exacting set of standards. We award this honor to our deserving dealers to sup... read more
Location details
1225 W College Ave Suite 602, Carrollton, TX, 75006, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:00 a.m. to 9:00 p.m. | |
| Tue | 7:00 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:00 a.m. to 9:00 p.m. | |
| Fri | 7:00 a.m. to 9:00 p.m. | |
| Sat | 8:00 a.m. to 8:00 p.m. | |
| Sun | 8:00 a.m. to 7:00 p.m. |
Air Care Today installed a Carrier AC unit at my home in November, 9 months ago, it is now not working properly. Like every other reviewer has said they WILL NOT return your call or text. This company’s business model seems to be scamming people with shoddy AC systems. I have called their office repeatedly and texted repeatedly for over 2 weeks and have not received any communication from the actual company. The call/text service they use in not affiliated with them. You cannot reach anyone who works for Air Care Today. I pu... read more
Like others have shared have been calling them and leaving messages and not getting a call back. Not sure if they are still in business. By the way their Austin number doesn't see to be functional either. Like others they installed a couple of HVAC units at out home and gave a 5 yr warranty but I can't get hold of them to get it looked at now that I have a problem within the warranty period. If anyone from the company is reading this message can you please call me back, I left my phone number on your answering system.
This company installed our unit about 5 years ago and it has given us issues ever since. We have a 10 year warranty and we have had to call them 3-5 times a year every year for service. Recently, we have called them everyday for the past 5 days and they have yet to return our calls. We will be involving an attorney now.
Maybe I can get a response this way, since calling and leaving multiple messages is not working. I have a thermostat that has been malfunctioning for over a year that they have yet to replace. Previous attempts to have it taken care of resulted in me being told "We will look into it and get back to you" but they never do. A couple weeks ago when it was so cold, the system was stuck on AC because the thermostat screen is completely non functional now, leaving my house freezing. We currently pay $54/month for the maintenance p... read more
AirCare guys did a great job in installation. However, there has been zero response from them for over 3 weeks to fix our AC. I've left multiple messages to just about everybody (sales resp, admin, repair), and nobody calls back. Our AC units are under warranty, and they've stopped caring. Would not recommend.
Frequently asked questions about Air Care Today
How is Air Care Today rated?
Air Care Today has a 4.4 star rating with 55 reviews.
When is Air Care Today open?
Air Care Today is open now. It will close at 9:00 p.m.
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