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Agency Heating & Cooling Service
- Heating & Air Conditioning/HVAC
- Aurora, CO
About this business
Location details
1802 S Havana St, Aurora, CO, 80014, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
If you get this company to respond to your home warranty service call, I would recommend you ask for a different one! No show, no call, emergencies left and right on there end and leave you stuck waiting. If I could give no stars I would as the customer service is the worst I have seen in a long time. From reading the reviews they must factor in these warranty calls when it’s convenient for their schedule and not yours.
EDIT: while the below is still true, and it was annoying. I will update this because Connor, who worked on my AC stayed very late to make sure it was working, he was very kind, and I don't want my below review to reflect poorly on him. He was great. This is interesting. So reading the reviews I do see a large bias. There are the 5 start reviews with users who called them directly, then there are those of us who used them through a warranty company. Interestingly enough I have had the exact same experience as those posting 1 ... read more
I got stuck with these guys after opening a service request with my home warranty company. Collin was a no-show for the first appointment, canceled on the second appointment, and showed up an hour late for the third appointment. When he arrived, he didn't have the equipment he needed for the work we had discussed on the phone. After looking over my HVAC setup, Collin recommended installation of a new duct. He said he would submit his recommendation to my home warranty company to verify the work is covered, but he never did. ... read more
Our AC unit stopped working on a nearly 100° day. I called the following day, and within a couple of hours they were able to send an amazing technician (I'm talking about you, Colin) over. He diagnosed the issue (a blown fuse) within minutes and had us back up and running shortly thereafter. He also cleaned the coil and made sure that the airflow was improved. This was on a 20+ year old unit, and he easily could have told me it was shot and needed to be replaced, but he was honest and checked to make sure the unit would keep... read more
Would highly recommend. Their people are very attentive, friendly and trustworthy. They were quick to get me up and running and did a great job.
Frequently asked questions about Agency Heating & Cooling Service
How is Agency Heating & Cooling Service rated?
Agency Heating & Cooling Service has a 4.2 star rating with 11 reviews.
When is Agency Heating & Cooling Service open?
Agency Heating & Cooling Service is closed now. It will open tomorrow at 9:00 a.m.
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