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Afni

2.8

About this business

Established in 1936, Afni started its operations in the credit and collection industry. It expanded from a traditional collection agency to provide customer interaction services. Operational for more than 70 years, the company offers insurance and debt purchasing services. It has a staff of trained professionals that provides text chat and voice solutions in English, Spanish and various other languages. In addition, it provides customer interaction and credit management solutions. The company organizes inbound and outbound t... read more

Location details

1000 Jeter Ave, Opelika, AL, 36801, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
2.8144 reviews
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Marvin Pugh's profile image
Marvin Pugh 
on Google
3 months ago

Avoid this company at all cost, after a extensive 12 week training they put you on something called a final or written, basically if you don't meet goal by a certain amount that's completely out of your power like customers calling back after you, you can get terminated for something as small as a store rep not saying " I'm a store rep" which is what happened to me, the coaches and staff very ghetto and disrespectful and will make fun of you right to you're face the turn over rate for the company is insane and the company re... read more

speed demon's profile image
speed demon 
on Google
3 months ago

I have work with this company for 4 years and I was terminated due to me being in the background while the customer was explaining what the issue was. Now remind you I didn't want to interrupted the customer but when the the technical representative was going to transfer the call back to the department where I was working at, I let the tech rep know hey the customer number Is already ported and its in the remarks and the technical rep was being so rude to me while the customer is on the line, but I get fired for staying in t... read more

Nene Alexis's profile image
Nene Alexis 
on Google
9 months ago
Tenyia Hardnett's profile image
Tenyia Hardnett 
on Google
10 months ago

I had a very disappointing experience working at [AFNI]. The management was disorganized and often unresponsive, making it difficult to complete tasks efficiently. Despite my efforts to communicate and improve processes, there was a clear lack of support and understanding from higher-ups. Additionally, the work environment was stressful and not conducive to productivity. Overall, I would not recommend this company as a place of employment. 

Jahnyqua Lambert's profile image
Jahnyqua Lambert 
on Google
10 months ago
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Frequently asked questions about Afni

How is Afni rated?

Afni has a 2.8 star rating with 144 reviews. 

When is Afni open?

Afni is closed now. It will open tomorrow at 9:00 a.m. 

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