AFL-CIO Employees FCU

Michawn Blakeney 

on Google

3 weeks ago

This has to be the worst credit union in the history of credit unions. It has been severely understaffed and customer service is terrible. Basic transactions are not easy to accomplish, the ATM is always down, and staff is only helpful when you are getting a new loan. Myself and several of my co-workers have moved most of our money elsewhere-especially for day to day needs. Unless you need a loan and they are offering the best rate. STAY AWAY! Save yourself the headache. 

Lakieta Austin 

on Google

11 months ago

Employee was super helpful.i love the new help there 

Leah Kintner 

on Google

a year ago

I applied for an account, and received electronic verification but never anything about activating an account. I called three times asking about it, over the last 3 weeks, and cannot get a call back. Very frustrating 

Evtte Hinton Brown 

on Google

a year ago

AFL-CIO CREDIT UNION. I've worked with the credit union for over 20 years of my life, before retiring. I'm very disappointed with the service that l received. I had to rewrite and repost my first post, it was written in anger. The staff definitely needs training, on how to listen to their members needs, training on how to answer the phone's, and to follow up with member's. The credit union needs staff that care about their member financial needs. With only 5 to 7 employees is not enough staff to help all the member's needs o... read more