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AFL-CIO Employees FCU

2.6

About this business

Location details

555 New Jersey Ave NW, Washington, DC, 20001, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 4:00 p.m.
Tue8:30 a.m. to 4:00 p.m.
Wed8:30 a.m. to 4:00 p.m.
ThuClosed
Fri8:30 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.628 reviews
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Cindy Hunnell's profile image
Cindy Hunnell 
2 months ago

It is unfortunate to have to write a negative review because I support all things union; however, within the last two(ish) years (2024 to 2026), the AFL-CIO EFCU has had the WORST customer service a financial institution can have. I have tried to be so very patient. The moment you need assistance with your debit card, checking account, and/or savings accounts, just forget it. It is painstakingly awful to get issues resolved. The technology is so beyond outdated. Would strongly encourage exploring other credit union options. ... read more

Michelle Hatton's profile image
Michelle Hatton 
6 months ago

Great rates but the customer service is awful. The only reason I keep my account open is because I have no choice but to save money because even the most basic transactions are too dfficult to perform due to their antiquated systems. 

Hattonness's profile image
Hattonness 
6 months ago

Great rates but the customer service is awful. The only reason I keep my account open is because I have no choice but to save money because even the most basic transactions are too dfficult to perform due to their antiquated systems. 

Charles Dennis's profile image
Charles Dennis 
7 months ago

The technology is outdated. Especially when it comes to fraud protection. I went through four ATM cards in less than a two-year time frame. It seems as if the credit union doesn't have fraud protection to stop fraudulent activity from occurring. When I mentioned the issue to Chet Connor was told I could drive 15 miles to a Co-Op bank to withdraw funds and do it every day if needed. This level of unprofessionalism is undaunted and beyond insensitive. I haven't even mentioned the sometimes unresponsive or rude bank tellers. Av... read more

Sgt Okie's profile image
Sgt Okie 
11 months ago

I am an AFL-CIO credit union member and these little signs in the window are quite disturbing to a good portion of Credit Union members. I’m sure if I were to display a Republican sign, I would be warned to take it down. 

Frequently asked questions about AFL-CIO Employees FCU

How is AFL-CIO Employees FCU rated?

AFL-CIO Employees FCU has a 2.6 star rating with 28 reviews. 

When is AFL-CIO Employees FCU open?

AFL-CIO Employees FCU is closed now. It will open on Friday at 8:30 a.m. 

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