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Affiliated Urologists - N. Phoenix/Desert Ridge
- Healthcare
- Phoenix, AZ
About this business
Location details
20940 N Tatum Blvd Suite 125, Phoenix, AZ, 85050, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:30 a.m. to 5:00 p.m. | |
| Tue | 8:30 a.m. to 5:00 p.m. | |
| Wed | 8:30 a.m. to 5:00 p.m. | |
| Thu | 8:30 a.m. to 5:00 p.m. | |
| Fri | 8:30 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
Should not waste your time going to this practice. They can’t keep your prescription straight, consistently miss your updates. To top it all off; They never even answer their phone. You’ll wait on hold for hours and then they hang up on you. I found another urologist.
It's impossible to get a hold of the office via phone. I was on hold for an hour!! And they never answered. It's unfortunate because the doctors are great.
It is impossible to get an appointment with a doctor or PA at this facility even though I am an existing patient. I called Friday afternoon and found that the office closes at 1:00 on Fridays, despite what the website states. I called today at 9:14am (Monday) and went through the rig-a-maroll to make an appointment. I have currently been on hold listening to the inane messages and mural for 54 minutes! No end in sight. Then I simultaneously went to the patient portal to make a new appointment but the areas that need to be fi... read more
Trying to schedule appointment as new patient. Hung up after 10+ minutes on hold and hearing “Your call will be answered…” 20 times. Suggest you staff-up your phone center and STOP expecting me to waste my time to give you my money and business. (Update) visited office today to make appointment. ALEXIS saved the day with quick, caring, and professional help. Lesson to business management: increase your people and their skills NOT Artificial Intelligence-driven phone systems.
Frequently asked questions about Affiliated Urologists - N. Phoenix/Desert Ridge
How is Affiliated Urologists - N. Phoenix/Desert Ridge rated?
Affiliated Urologists - N. Phoenix/Desert Ridge has a 4.7 star rating with 634 reviews.
When is Affiliated Urologists - N. Phoenix/Desert Ridge open?
Affiliated Urologists - N. Phoenix/Desert Ridge is closed now. It will open tomorrow at 8:30 a.m.
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