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AFBS
- Insurance
- Toronto, ON
About this business
Location details
1000 Yonge St, Toronto, ON, M4W 2K2, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:30 p.m. | |
| Tue | 9:00 a.m. to 4:30 p.m. | |
| Wed | 9:00 a.m. to 4:30 p.m. | |
| Thu | 9:00 a.m. to 4:30 p.m. | |
| Fri | 9:00 a.m. to 4:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
As an ACTRA member for over 25 years, I’m deeply disappointed in how AFBS operates. This company has shown a complete lack of ethics and transparency. I submitted my health claim twice. The first time, I followed their exact requirements — including an original, handwritten note from my medical doctor and mailed it from the U.S. They claimed it was never received. While working abroad, I re-submitted the claim online, but I no longer had the original doctor’s note. Since the issue was jaw-related, I obtained a referral from ... read more
This is the most unethical insurance company l've ever dealt with. I sent them hardcopy receipts, they did not receive them as there are repeatedly cross border issues with the mail. I did an online claim and then realized I did not upload my doctors note. I uploaded the doctors note a day or two later. They claim they never received it. No one reached out to me and then they just abolished my claim. I spent $3000 a year for this policy, use any of it and then they won't honour the one claim I submit. True corporate greed in... read more
This insurance company honestly feels like a scam. After submitting nearly $5000 in claims and paying $600 in insurance premiums, I had maybe $400 approved. Every step of the way there were weird unpredictable loopholes that made all of my claims invalid. I have never experienced this with any other insurance company. I have a ton of health costs monthly and I am so discouraged that getting this insurance has resulted in money lost.
My father was an AFBS member for 50 years. He passed away and while they were initially responsive and helpful (Elizabeth is wonderful), once we began dealing with the Iqbal and the finance department it has been impossible. They still have not provided the tax forms they are legally obligated to provide and my father passed away 6 months ago. We will either have to file without them or face a huge penalty. Iqbal doesn’t return emails or phone calls. I am seriously considering legal action. Do not invest here.
An absolute sham of a company, that makes it as difficult as possible to receive coverage you have already paid for. As I can see from other reviewers on here as well, it’s clear they couldn’t care less about their members, even as a ‘fraternal benefit’. Shame on you AFBS
Frequently asked questions about AFBS
How is AFBS rated?
AFBS has a 3.1 star rating with 43 reviews.
When is AFBS open?
AFBS is closed now. It will open at 9:00 a.m.
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