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AFBS

3.2

About this business

Location details

1000 Yonge St, Toronto, ON, M4W 2K2, Canada

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:30 p.m.
Tue9:00 a.m. to 4:30 p.m.
Wed9:00 a.m. to 4:30 p.m.
Thu9:00 a.m. to 4:30 p.m.
Fri9:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
3.241 reviews
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Kristel Harder's profile image
Kristel Harder 
on Google
a week ago

This insurance company honestly feels like a scam. After submitting nearly $5000 in claims and paying $600 in insurance premiums, I had maybe $400 approved. Every step of the way there were weird unpredictable loopholes that made all of my claims invalid. I have never experienced this with any other insurance company. I have a ton of health costs monthly and I am so discouraged that getting this insurance has resulted in money lost. 

Kat White's profile image
Kat White 
on Google
2 weeks ago

My father was an AFBS member for 50 years. He passed away and while they were initially responsive and helpful (Elizabeth is wonderful), once we began dealing with the Iqbal and the finance department it has been impossible. They still have not provided the tax forms they are legally obligated to provide and my father passed away 6 months ago. We will either have to file without them or face a huge penalty. Iqbal doesn’t return emails or phone calls. I am seriously considering legal action. Do not invest here. 

Katerina Maria Vitkoff's profile image
Katerina Maria Vitkoff 
on Google
4 weeks ago

An absolute sham of a company, that makes it as difficult as possible to receive coverage you have already paid for. As I can see from other reviewers on here as well, it’s clear they couldn’t care less about their members, even as a ‘fraternal benefit’. Shame on you AFBS 

Vivin Oommen's profile image
Vivin Oommen 
on Google
a month ago

Extremely frustrating experience. I've had to resubmit the same claims multiple times, only to have them rejected each time for new and inconsistent reasons. I followed all instructions provided, submitted the correct documents, and even went so far as to get an additional doctor’s note, which was still rejected—apparently because the wording didn't specify the treatment. I can only provide what the doctor gives me. If they require specific wording or documentation, that should be communicated clearly upfront—not discovered ... read more

Kayleigh Shikanai's profile image
Kayleigh Shikanai 
on Google
3 months ago

As an AFBS member and Actra member for years I can confirm that AFBS is a bunch of BS. Horrible insurance company. They don’t answer the phone. They don’t respond quickly. They are hard to get ahold of. Literally HORRIBLE system. This is a scam of a business. Highly don’t recommend as this is a horribly ran business. 

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Frequently asked questions about AFBS

How is AFBS rated?

AFBS has a 3.2 star rating with 41 reviews. 

When is AFBS open?

AFBS is closed now. It will open tomorrow at 9:00 a.m. 

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