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Aetna Better Health Of Michigan
- Healthcare
- Southfield, MI
About this business
Location details
28588 Northwestern Hwy Suite #380B, Southfield, MI, 48034, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I just chose this plan and already feel like I made a mistake! Customer service sucks!!
Aetna Better health of Michigan was nothing but a headache. They have the worst member service representatives and customer service. They do not actively help with locating doctors or correct information. They will assign you any doctor whether they accept your insurance or not. They appear lazy and unhelpful. They do not even offer a list of updated doctors covered by the plan. Wish we would of done research before choosing this plan, we will be switching as soon as the time frame becomes available. If you are looking for a... read more
HORRIBLE!!! As someone else said I only put a one because we can't put zero! This insurance is not even worth the words I'm writing. I was forced to switch last month and I already feel your guy's exact sentiments! They started off by denying a procedure that was literally already okayed by my prior plan! I have received atleast 4 denial letters already for services that were already being rendered and are just followup from things I've already done. Then I get to the pharmacy and they can't even find my prescriptions, becau... read more
Should get no stars. Had to change health insurance company. I chose this one because most of my doctor's took it. But Aetna is horrible. They denied all medications that I need and have be taking since 2019.
I gave it one star just to write this review…. Every time I call this company it’s always something I keep sending in my daughter guardianship document that should be on file … Like our personal information is on there and there is no track record in their system unbelievable… I wish I had never registered with this company … when open enrollment comes around I will be switching…
Frequently asked questions about Aetna Better Health Of Michigan
How is Aetna Better Health Of Michigan rated?
Aetna Better Health Of Michigan has a 1.5 star rating with 28 reviews.
When is Aetna Better Health Of Michigan open?
Aetna Better Health Of Michigan is closed now. It will open on Monday at 8:00 a.m.
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