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Aetna

1.3

About this business

Location details

5000 Centregreen Way Suite 350, Cary, NC, 27513, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.329 reviews
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JS Dobias's profile image
JS Dobias 
a month ago

Companies pick Aetna because it is cheap - you get what you pay for. Highest denial rates in the business and negligible customer service keep it so. 

Daec ya's profile image
Daec ya 
5 months ago

It is a tragedy that the State of NC switched to this company: Outrageous co pays, lack of doctors, and no telemedicine anymore, That is just a sample. 

Pamela Costa's profile image
Pamela Costa 
9 months ago

@Aetna, having trouble getting my 3-year-old son seen by a nephrologist despite a scheduled consultation over a month ago. No guidance or follow-up. Also being charged unexpected fees without explanation. Can you please help? #Aetna #Healthcare 

Sherry B's profile image
Sherry B 
10 months ago

I am a NC State Employee and we are subjected to this poor insurance where they consistently deny claims filed by our Primary care doctors, specialist and pharmacy meds that are billed. You have to continuously call. So disappointed that we were forced to leave BCBS for this unprofessional insurance coverage. We should not have to beg AETNA to pay the claims. They take my money every single month. Deny my doctors reccommendations. They are NOT DOCTORS! They are staff who sit behind a desk waiting for the next claim to make a... read more

Stephen Palmer's profile image
Stephen Palmer 
10 months ago

I cannot stress this enough, do not go near this company! No matter how cheap the premium is, how low the deductibles are, DO NOT take an insurance plan with Aetna. The trouble we have had with trying to remove a dependent, being overcharged, policy cancelled, inactive insurance. The list goes on. How a company operates in this manner is truly shocking. Probably the worst experience dealing with a company ever. A company who you are meant to rely on, in regards to your health. Aetna are truly a disgrace. Do not use! 

Frequently asked questions about Aetna

How is Aetna rated?

Aetna has a 1.3 star rating with 29 reviews. 

When is Aetna open?

Aetna is closed now. It will open tomorrow at 9:00 a.m. 

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