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Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake

2.8

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Location details

525 Congress Parkway, Ste 100, Crystal Lake, IL, 60014, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 8:00 p.m.
Tue9:00 a.m. to 8:00 p.m.
Wed9:00 a.m. to 8:00 p.m.
Thu9:00 a.m. to 8:00 p.m.
Fri9:00 a.m. to 8:00 p.m.
Sat9:00 a.m. to 8:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
2.86 reviews
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Kathleen Hopfauf's profile image
Kathleen Hopfauf 
2 weeks ago

Went to pay my bill 

D K's profile image
D K 
a month ago

Never did any throat or nasal swab but billed for one. When questioned tried to make me look like a crazy. If my wife did not work for them, I will sue them the way they spoke to me and her. NP was okay. Nurse (dark haired) was HORRIBLE. Avoid this place. 

Joady's profile image
Joady 
a month ago

My review was also taken down..I was misdiagnosed. The medicines listed on form are incorrect. After hearing from investigator I was told that the advil i was prescribed was OK to take with ckd. It is not. I was billed for something that never happened and most importantly the nurse practitioner lied about what she told me. I am now escalating this horrific experience. 

Kim Gasiciel's profile image
Kim Gasiciel 
2 months ago

Based on my experience and others' reviews, this location is an excellent candidate for a class action lawsuit for being in violation of the recent expansion of IL's Fair Patient Billing Act! I presented to Advocate Good Shepherd Immediate Care in Crystal Lake in May 2026 with a sore throat, and I received simple rapid swab tests and a bacterial culture to check for strep, COVID-19, and Influenza A&B (all came back negative). Standard Immediate Care visit, standard Immediate Care response. NP Zito evaluated me, and she was g... read more

Michael Campbell's profile image
Michael Campbell 
2 months ago

The Crystal Lake Post Office is one of the best around good counter staff. They move you through. They're friendly. They're helpful and locations pretty convenient. Also when you walk in you feel comfortable. It's got windows all around. It's nice and bright. I like this office more than others. Maybe it's just the folks that give me that impression that and I'll say that for sure. They're definitely good people working there.! 

Frequently asked questions about Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake

How is Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake rated?

Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake has a 2.8 star rating with 6 reviews. 

When is Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake open?

Advocate Good Shepherd Hospital Immediate Care Center - Crystal Lake is closed now. It will open at 9:00 a.m. 

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