Adventist Medical Group - Primary Care

divine elphson 

on Google

6 years ago

Bad, bad, bad,I been in the office a couple of times,each time someone calls the receptionist Will tell you to hold because you have 3 or 4 people ahead of you,mean while she be sitting there, I had a test done on me for my chest pain it took me ten days,each time I call it hasn’t been faxed I will call the office that did the they will tell me what time it was faxed to them,finally I called she they received it and she was gonna put it on the Doctors desk,never hear from the Doc,I called back again and the receptionist is t... read more

Candice Broda 

on Google

7 years ago

I followed my doctor to this practice when she started working there. Had a very bad experience with the receptionist when I was out of town and needed a refill on medication. She said she would take care of it multiple times and she didn't. She then claimed the doctor could not refill since I was out of state. Said it was illegal to do. I called the office at least 10 times trying to get this issue resolved even when I was back home and using my regular pharmacy. The receptionist was incredibly rude. Finally talked to an of... read more

Michael Shulman 

on Google

7 years ago

Move on, terrible administration, best doctor left - I went there because of a referral to Dr. Hammett, she was great, she left because they did not have enough business, just called as I needed for a refill for my Lipitor prescription they want me to come in, say I must do so every 6 months, this is nonsense, the visit would be $15 to me but is s rip off of my insurance company. Person on the phone did nothing to help, told them I was leaving the practice, which I am, they did not care. 

Claudia Oyuela 

on Google

8 years ago

Yesterday was my first experience visiting this office at 10801 Lockwood drive and its going to be my last one, the front desk person a Hispanic girl was very rude, complaining about being short staff, with one person in different location and the other one on maternity leave and how the office does not want to hire another person and being 3 months by herself. She was very rude to me and didn't wanted to help adducing company rules, I ask for the Manager, but "apparently" was "out of the office". A very unpleasant experienc... read more