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Advantage Plus Federal Credit Union

4.4

About this business

We specialize in providing above average interest rates and rewards on all our free Kasasa Checking Accounts. We are a locally owned and operated Credit Union that offers services such as mortgage loans, auto loans, insurance, and financial advising. 

Location details

2133 E Center St, Ste 300, Pocatello, ID, 83201, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.4115 reviews
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Jataya Harrison's profile image
Jataya Harrison 
recommend  Recommended
6 years ago

I just refinanced with Bobby... best banking experience ever. i dont think ill ever go anywhere else. 

Brad Winters's profile image
Brad Winters 
6 years ago

This company is terrible. They need to get their stuff together. The ONLY people that will fix anything or help you are Charla or Jamie at the Johnny Creek Branch. I have had issues processing payments on their online service and then the call center that called to tell me I had a payment due has people that are trying to talk to you about your account and are absolutely clueless. Unless dealing with Jamie or Charla at Jonny Creek- I would go elsewhere.. 

Matt Carr's profile image
Matt Carr 
7 years ago

I have been a member of this credit union for 40 years. In the past couple of years the services have declined dramatically. Had what I thought was a simple issue. Management not interested in taking care of it or working towards a resolution. There are staff such as Heidi and Kortney in Chubbuck who are dedicated, care about the members and are a true pleasure to work with. However, the management does not care about the members. Proof of this will be that no response or merit will be given to this post. After 40 years, it'... read more

Shirleen Pierce's profile image
Shirleen Pierce 
7 years ago

We love our American Falls Branch. All are helpful, kind a courteous. 

Garrett Gundry's profile image
Garrett Gundry 
7 years ago
Monica Perez's profile image
Monica Perez 
7 years ago

I've banked with APFCU in American Falls for many years and they have been good to me. Never once have I had an issue with them. One the best banks in town... Great customer service and not only that but whenever I stop by to cash a check or anything they know me by my name, that's what's up lol!! Proud to be a loyal member at Advantage Plus 

Angie Bartschi's profile image
Angie Bartschi 
7 years ago
Shantel Passey's profile image
Shantel Passey 
7 years ago

I had trouble re-enrolling with the new system upgrade. So I posted a comment with my problem on their Facebook page and within minutes I had a response from one of the gals who took the time to message me back and help me out until I was re-enrolled and able to log in to my online banking. Thanks for all of your help Alison for taking the time to help me. That was what you call awesome customer service!! 

Tabatha Marie Adams's profile image
Tabatha Marie Adams 
7 years ago

Love my peeps at the bank! Great customer service!! 

Frequently asked questions about Advantage Plus Federal Credit Union

How is Advantage Plus Federal Credit Union rated?

Advantage Plus Federal Credit Union has a 4.4 star rating with 115 reviews. 

When is Advantage Plus Federal Credit Union open?

Advantage Plus Federal Credit Union is open now. It will close at 5:00 p.m.  

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