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We specialize in providing above average interest rates and rewards on all our free Kasasa Checking Accounts. We are a locally owned and operated Credit Union that offers services such as mortgage loans, auto loans, insurance, and financial advising.
2133 E Center St, Ste 300, Pocatello, ID, 83201, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 9:00 a.m. to 5:00 p.m. | |
Tue | 9:00 a.m. to 5:00 p.m. | |
Wed | 9:00 a.m. to 5:00 p.m. | |
Thu | 9:00 a.m. to 5:00 p.m. | |
Fri | 9:00 a.m. to 5:00 p.m. | |
Sat | Closed | |
Sun | Closed |
I just refinanced with Bobby... best banking experience ever. i dont think ill ever go anywhere else.
This company is terrible. They need to get their stuff together. The ONLY people that will fix anything or help you are Charla or Jamie at the Johnny Creek Branch. I have had issues processing payments on their online service and then the call center that called to tell me I had a payment due has people that are trying to talk to you about your account and are absolutely clueless. Unless dealing with Jamie or Charla at Jonny Creek- I would go elsewhere..
I have been a member of this credit union for 40 years. In the past couple of years the services have declined dramatically. Had what I thought was a simple issue. Management not interested in taking care of it or working towards a resolution. There are staff such as Heidi and Kortney in Chubbuck who are dedicated, care about the members and are a true pleasure to work with. However, the management does not care about the members. Proof of this will be that no response or merit will be given to this post. After 40 years, it'... read more
We love our American Falls Branch. All are helpful, kind a courteous.
I've banked with APFCU in American Falls for many years and they have been good to me. Never once have I had an issue with them. One the best banks in town... Great customer service and not only that but whenever I stop by to cash a check or anything they know me by my name, that's what's up lol!! Proud to be a loyal member at Advantage Plus
I had trouble re-enrolling with the new system upgrade. So I posted a comment with my problem on their Facebook page and within minutes I had a response from one of the gals who took the time to message me back and help me out until I was re-enrolled and able to log in to my online banking. Thanks for all of your help Alison for taking the time to help me. That was what you call awesome customer service!!
Love my peeps at the bank! Great customer service!!
Advantage Plus Federal Credit Union has a 4.4 star rating with 115 reviews.
Advantage Plus Federal Credit Union is open now. It will close at 5:00 p.m.
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