Advanced Vision Institute: Campbell Glenn MD

Philip Heath 

on Google

2 years ago

I have been trying for SEVERAL days to reschedule my daughter's appointment. I have left SEVERAL VMs - as all I can ever get is an answering machine. I just called and left another VM telling them to cancel my upcoming appointment (I cancelled because I will not tolerate such horrible customer service) 

Detruething TW 

on Google

3 years ago

Terrible customer service. Called to set appointment was placed on hold immediately after phone being answered, for over 30mins (CSR Amy). When finally took off hold lady was just rude and then informed me that they didn’t take my insurance. I asked is she sure due to being referred to them by my insurance company. She then paused for 5secs and said, “yup I just asked everyone.” -_- I was already informed by everyone I now that has been seen at this place that the service is terrible. I hate that I had to find out for myself... read more

Mariia Lysa 

on Google

4 years ago

I can’t see even after 2 surgeries After they didn’t do well their job they put me to pay for each visit and buy medications and put plugs for dryness (only after surgery my eyes got so dry) They touched some nerve during the surgery so my left eye not looking straight anymore The only what they are responsible now is free simples of eye drops Don’t recommend 

Tiera W. 

on Google

4 years ago

Terrible customer service. Called to set appointment was placed on hold immediately after phone being answered, for over 30mins (CSR Amy). When finally took off hold lady was just rude and then informed me that they didn’t take my insurance. I asked is she sure due to being referred to them by my insurance company. She then paused for 5secs and said, “yup I just asked everyone.” -_- I was already informed by everyone I now that has been seen at this place that the service is terrible. I hate that I had to find out for myself... read more