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Advanced Property Specialists, Inc.
- Property Management
- Monee, IL
About this business
Advanced Property Specialists Inc. in Tinley Park, Illinois provides property management solutions. We commit teams of specialists to your case to ensure that everything from proper budgeting to full maintenance work is completed to the highest standards. We serve condominiums, townhomes, and homeowners associations.Our services include: Complete property management In-house maintenance Committed customer satisfaction Developer turnoversWe're preferred vendors who offer a Direct Debit payment program that allows for electron... read more
Location details
25885 S Ridgeland Ave suite 6, Ste 6, Monee, IL, 60449, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I have a disability that makes breathing difficult and complained to them that a neighbor's excessive smoking was causing me breathing trouble. They told me there's nothing I can do and to live with it which is a violation of the Fair Housing Rights Under Illinois Law. Did not offer any reasonable accommodations. Debating filing complaint with HUD.
A recurring theme here. See all the comments below. All sound very similar. Unprofessional, rude and disrespectful. Absolutely no help. I called to understand a recent letter I received and was immediately attacked verbally. My goal was to try and resolve the issue and the woman who answered the phone made the situation worse. She was degrading, lacks empathy or common sense just to listen to understand. Her tone and comments would put anyone on the defensive and cause a bigger issue than it should be. Case in point I immedi... read more
Business response:
We do apologize that you did not take action for your account's past due balance prior to receiving the Final Warning. It is our practice to follow your Association's collection policy and we did so by sending you three letters: a late notice, a warning notice and a final warning notice. Your question to us was "Why would the association go after you and send you to collections and you were not given a phone call?" First, we are not a collection agency, therefore we do not place phone calls to an owner that does not pay and ... read more
A recurring theme here. See all the comments below. All sound very similar. Unprofessional, rude and disrespectful. Absolutely no help. I called to understand a recent letter I received and was immediately attacked verbally. My goal was to try and resolve the issue and the woman who answered the phone made the situation worse. She was degrading, lacks empathy or common sense just to listen to understand. Her tone and comments would put anyone on the defensive and cause a bigger issue than it should be. Case in point I immedi... read more
Business response:
We do apologize that you did not take action for your account's past due balance prior to receiving the Final Warning. It is our practice to follow your Association's collection policy and we did so by sending you three letters: a late notice, a warning notice and a final warning notice. Your question to us was "Why would the association go after you and send you to collections and you were not given a phone call?" First, we are not a collection agency, therefore we do not place phone calls to an owner that does not pay and ... read more
I had to deal with this association for years. They never resolve actually important issues that your HOA has but will spend tons of time on petty things. In addition to that they will try to throw you under the bus because of an issue they didn't resolve and share your private emails with 3rd parties that you did not authorize to do so with.
Business response:
Kevin, We are sorry you are having a difficult time with your Board of Directors. We encourage you to attend the Board meetings to help resolve any differences you may have with them. We cannot control what they spend your money on nor do we have any authority to make their decisions for them.
This business is unprofessional is very hard to get ahold of somebody and does not even respond in a reasonable amount of time for emergencies when you call the emergency phone number
Business response:
Our policy for returning a phone call is that all calls placed before 3 p.m. are returned the same day. If an owner chooses not to leave any messages then there is no way for the receiver to know that anyone has called. Sometimes, when a homeowner is interfering with the manager or any vendor from doing their job and the homeowner is conducting themselves in an irrational manner we are sometimes given directive from the board of directors not to communicate with a homeowner unless it involves productive work for the communit... read more
wish i can give me no star because that's what they deserve, very rude and unprofessional set of people. they won't pick there calls or return your calls, they charging over $1000 because my family visited me, telling me i rented my house out.i went for a board meeting since last year april 2017 with them and they said they will get back to me, how long does it take board to make a decision.. i told them to take me to court so i can prove to the court it's my family that visited me and they also provide prove that i rented m... read more
I have been trying to resolve an HOA issue for sometime now. I had a complaint violation against me and when trying to get a hearing about it, I was denied. This is a basic rule in the bylaws where I live. I did not get any of my e-mail requests responded to. In one e-mail the property manager said that they tried contacting me several times by phone. This was definitely not true especially in todays world of cell phones and call history. Plus, if this property manager was professional, they would have left me a voicemail. J... read more
Business response:
The homeowner’s association at issue declined your request to store a large trampoline in your front yard. We appreciate that you are disappointed by the association's decision. However, as is the case with virtually all community associations, the association was established with architectural review covenants designed to preserve the curb appeal of the community, enhance property values and make living within the community a positive and enjoyable experience for all residents. The association gave your request sincere cons... read more
Very unprofessional and extremely evasive when questions are asked. I was sent a letter stating I had a refund of my HOA fees and was told they were holding it since 2014, at no point until recently was I told of this credit. Instead of cutting me a check they applied my credit to my monthly HOA fee without my permission. When my Wife asked several questions and demanded an answer we were told that the attorney would answer further questions which hasn't happened. The WORST property management company!
Business response:
First we did not manage this community back in 2014 so he carried this credit back from the previous management company and we are not responsible for how an owner decides to make their monthly payments. Some Homeowners choose to make payments a year, a month and sometimes a few years in advance. As a courtesy, we chose to inform Mr. ******* of the credit. Second - We do not have the authority to cut checks back to the homeowners that is for the board of directors to decide. Since this time the ********* have received a full... read more
This is the worst company to ever go in business with. I own property’s that they manage very poorly, the staff is unknowledgeable in all areas involving properties, the staff is mean and rude they don’t return phone calls in a timely manner simply unprofessional. Further they constantly hire new staff, who are instructed to hang up the phone in your face at the first sign of any complaint regarding their horrible services as a company.
Business response:
We do not have a Dana ***** in our system for any of the communities we currently manage. As with all our clients and homeowners of units, if they are unsatisfied with our service or staff they are more than welcome to speak with their manager's immediate supervisor. With that being said though, the reviewer is not listed as a unit owner in any of our communities.
Frequently asked questions about Advanced Property Specialists, Inc.
How is Advanced Property Specialists, Inc. rated?
Advanced Property Specialists, Inc. has a 3.8 star rating with 160 reviews.
When is Advanced Property Specialists, Inc. open?
Advanced Property Specialists, Inc. is closed now. It will open at 9:00 a.m.
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