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51, 1149, Crescent St, Stow, MA, 01775, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
In our situation, this company was neither competent nor honorable in correcting their mistakes. Disregarding the Bosch installation manual, they installed a heat pump system in an inside corner, directly underneath our bedroom windows and less than two feet from our neighbor’s bedroom wall. The noise was so objectionable that we couldn’t sleep in our bedroom and our neighbor said that it was so loud that they would need to move if it wasn’t corrected. Still, it took two years and an appeal to Bosch to get AMS to move the u... read more
Brenda - very unprofessional Customer Service. She should be embarrassed by the way AMS has trained her to talk to customers. Is hanging up on customers a normal practice for AMS? AMS sold us a water heater 4 years ago - its now leaking and well within the 6 year Manufacturer's warranty window - but AMS wants us to pay ~$800 to install the replacement. What? The labor costs should certainly be included in warranty resolution, or at least the Manufacturer's problem - not the customer with a faulty product. Be better, AMS - ... read more
Advanced Mechanical Systems has a 4.6 star rating with 157 reviews.
Advanced Mechanical Systems is open now. It will close at 6:00 p.m.
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