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Advance Auto Parts

4.2

About this business

Location details

3210 Library Rd, Castle Shannon, PA, 15234, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 9:00 p.m.
Tue7:30 a.m. to 9:00 p.m.
Wed7:30 a.m. to 9:00 p.m.
Thu7:30 a.m. to 9:00 p.m.
Fri7:30 a.m. to 9:00 p.m.
Sat7:30 a.m. to 9:00 p.m.
Sun9:00 a.m. to 8:00 p.m.
4.2172 reviews
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Erin M.'s profile image
Erin M. 
a year ago

This place doesn't even deserve the 1 star rating but I had no choice. I needed my car battery replaced and stopped in the store on Earl Core Road. Woman behind the counter took the year, make, model etc. I wasn't sure if it was an LE or SE so I went outside to check. The second I returned inside I was informed that this battery installation would take 30 minutes and that they would NOT install. There was not another customer in sight. Then another woman that came out of the back said that I probably had a computer or so... read more

LeRoy S.'s profile image
LeRoy S. 
2 years ago

Jessica and the crew are fantastic. Expert knowledge and can always provide the parts and supplies needed. Very quick delivery too. Keep up the good work! 

Robert G.'s profile image
Robert G. 
2 years ago

I called advance auto on 1770 central ave today ,Mark immediately put me on hold because he had 2 customers in the store in front of him,which I had no problem with. I arrived shortly after I called an he started helping me then once the phone rang he immediately stopped helping me to pick up the phone an started helping that customer instead of placing them on hold like he had done with me .I found that extremely rude an upsetting because I didn't receive the same treat as the previous customers from when I called .This be... read more

KG M.'s profile image
KG M. 
3 years ago

No stars from me. I was in the Mill Hall store on 7/17 and the young man behind the counter (Christopher) was very helpful, he deserves a 5 star for helping me out. Today 7/18 I returned to the same store and the young behind the counter that help me (Joey) was also very helpful. Both these young men deserve recognition for a job well done very focused on customer service. But the managers are another story they both need to be fired they do not do anything for customers they will not help customers they will not help their... read more

James T.'s profile image
James T. 
3 years ago

I wouldn't give them a good review at all and will never buy another part from this store in gonzales and will not recommend t&em to nobody there attitude is smart ass workers and there canceling orders throwing away the receipt and stilling cash  

Ethan C.'s profile image
Ethan C. 
3 years ago

I went to this shop with a battery issue. the store manager was completly obnixious. he refused to listen to me and was condesending and rude. The batter was not sufficent for my needs and all he wanted to do is give me another just like it. You can't solve a problem until you know what it is and you can't understand the problem if you will not listen. I will NEVER again purchas anythng form this shop, I would rather drive farther to be treated with a little respect.  

Mallory H.'s profile image
Mallory H. 
3 years ago

Very helpful employee with a paint chip match - looking it up This was not easy elsewhere Got the touch up paint easily and fully Goncalo A. Advance auto parts -4673 W Atlantic Ave, Delray Beach, FL 33445 

Michael E.'s profile image
Michael E. 
3 years ago

Because Advanced Auto Parts was the only parts store in my area to have the battery I needed I purchased a battery ($200) for my Hyundai and later in the week I brought it back as the current battery still held a charge (it turned out to be the solenoid). I spoke to Debra/Debie or something, she mumbled a lot. She told me I could not return the battery and walked away. So, here is the issue. One, this may be the worst I have ever been treated at a retail store. No, “gosh, I am sorry but…” or “I understand, and I regret... read more

M E.'s profile image
M E. 
3 years ago

Because Advanced Auto Parts was the only parts store in my area to have the battery I needed I purchased a battery ($200) for my Hyundai and later in the week I brought it back as the current battery still held a charge (it turned out to be the solenoid). I spoke to Debra/Debie or something, she mumbled a lot. She told me I could not return the battery and walked away. So, here is the issue. One, this may be the worst I have ever been treated at a retail store. No, “gosh, I am sorry but…” or “I understand, and I regret... read more

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.2 star rating with 172 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open at 9:00 a.m. 

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