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Advance Auto Parts
- Auto Parts & Supplies
- Castle Shannon, PA
About this business
Location details
3210 Library Rd, Castle Shannon, PA, 15234, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
These folks I’ve known for years, maybe 30, and they have never failed me. Just today I called about a battery I needed for an imported car (2007 Maserati 2007 Maserati.). They not only had the battery, but they carried the battery to my trunk for me.. if it hadn’t been dark, they probably would’ve installed it for me as well.
Brian at Derry Street Advance was super helpful and installed my battery quickly and efficiently friendly attitude! His co worker Mike was also very helpful and they both took great care of my vehicle
Personnel are always friendly and glad to assist you in anyway they can.
Walked into advance because I needed two items, wiper blade for my back window and a cabin filter. The door chimes twice nobody welcomes me but there are two guys behind the counters towards the back side talking to one another. I stand up by the front counters when you first enter and wait a little bit while the two men continue to talk. After 2 minutes i wander over to the filters section & couldn't find any book or device to help me locate the right filter. The door chimes twice and an elderly man walks in both men stop t... read more
Terrible customer service. Purchased a two year warranty on an item and they only put one year warranty in the system. They never have online orders ready for pickup. Will shop elsewhere.
0 stars is what this company deserves. Brian the manager was hostile and so aggressive and a complete waste of an employee. When asked any simple questions about the company he works for he was completely useless. He refused to help multiple customers and was the most disrespectful man I have ever encountered. He was unwilling to help, and keep in mind I spend anywhere for 300-500 a month in his store. He also cancelled an order right in front of us because he was upset a woman knew more about a part than he did, and was als... read more
I thought the employees were always helpful bit the last 3 or 4 times I've been there , u have employees that don't know their tail ends on anything - I had a guy swear to me that the paint he picked out went to my car and it was a Kia and he sold me cheverlot. Messed up My whole front Grill and then recently I needed to return a part and I had the receipt and I needed something else from somewhere else and that was the ONLY MONEY I HAD FOR IT , he demanded me to give him the card it was purchased from and so now I have been... read more
I needed a new battery for my truck and purchase d one today. Dennis was incredibly helpful. He found the correct battery for me and installed it very quickly. Dennis had a great attitude and was very friendly. Incredible customer service!
Lexington rd store of Advanced Auto Parts, the service was absolutely excellent. The workers there were very helpful, they helped put the battery in my and my fiancé's vehicle. Mind you it's 35°, we appreciated them taking the time to help us. 10/10!!!!
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 4.2 star rating with 172 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 9:00 a.m.
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