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Advance Auto Parts
- Auto Parts & Supplies
- Nashville, TN
About this business
Location details
3117 Dickerson Pike, Nashville, TN, 37207, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
This store used to have nice,friendly,professional customer service. Now the employees are rude. Especially the black girl with dreadlocks. They make it so difficult to return products. Even with a receipt. I been shopping at Advance Auto Parts for years. I'm huge good customer service. I'll be spending my hard earned money somewhere else from now on.
Product (oil filter)did not fit(possibly defective), wouldn’t refund because a little dirt and oil on the package; but they implied I didn’t know what I was doing and only interested in reselling their (defective) product. I, the customer became the culprit. I purchased two different filters and the would not refund the defected one, I just left without anything…..
The team here are Military Veteran Friendly, the orders always spot on, accurate. They offer to help & assist. They are friendly and great store! They know vehicles & they know parts with suggestions, very rare in this day n age. Great sales too, check out their App! It saved me $150 just by the App & my military discount...!!!! Well worth a min!
Shar was awesome, took time out of her day to get me exactly the right tool for my job
I cannot say enough good things about my experience this morning. I left with a new battery and windshield wipers installed. My car felt brand new after I left, and I felt valued as a customer and a person. I cannot think of the last retail experience I have had where every employee was glad to help and willing to explain the situation. I know Ray and Shar did everything possible to get my car back on the road, and they made it look easy! The Dickerson Pike location will be my go-to. Thanks again for taking care of me this m... read more
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 3.7 star rating with 3 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is open now. It will close at 9:00 p.m.
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