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Advance Auto Parts
- Auto Parts & Supplies
- Alcoa, TN
About this business
Your local Advance Auto Parts at 230 S Hall Rd in Alcoa offers automotive aftermarket products, free store services and same day options at most locations. Our leading brands include FRAM fluids and oil filters, Carquest parts and DieHard® batteries. At most locations we offer free battery testing, free battery and wiper installations with purchase, free engine code scanning, free starter and alternator testing and free battery and oil recycling. Save by signing up for Speed Perks, the loyalty program that earns points t... read more
Location details
230 S Hall Rd, Alcoa, TN 37701, Alcoa, TN, 37701, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 8:00 a.m. to 8:00 p.m. |
Most Horrible customer service by numerous employees throughout the years. This place is horrible as far as management is concerned.
My order wasn’t packed in the slightest, just loose bottles in a large open box. Subsequently multiple bottles broke open and spilled over the entire order, coating everything inside the box and ruining the box itself. Advance auto’s solution is to go after UPS for their own bad pack job and keep me financially on the hook. Horrible customer experience and you’ve lost a long time customer for life. P.S. Check out Advance Auto’s stock vs O’Reilly or Autozone. The company is dying, and it’s being killed by poor customer servic... read more
On April 16, 2024, I came into the S. Hall Rd. store located in Alcoa Tennessee. I was assisted by a gentleman by the name of Joe. Joe was extremely helpful and very courteous. Joe had second to none knowledge of my much older vehicle. He began explaining to me why my part didn’t work and went above and beyond to make sure the mistake never occurred again. Joe also went above and beyond by making sure that I was satisfied .!!!! Joe is a true asset to the company because if every customer was treated the sme as me today, ther... read more
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 4.3 star rating with 161 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 8:00 a.m.
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