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Advance Auto Parts

4.5

About this business

Location details

806 Happy Valley Rd, Glasgow, KY, 42141, United States

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WeekdayScheduleStatus
Mon7:30 a.m. to 6:00 p.m.
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun8:00 a.m. to 8:00 p.m.
4.5195 reviews
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Troy J.'s profile image
Troy J. 
2 months ago

Personnel are always friendly and glad to assist you in anyway they can.  

Nichole J.'s profile image
Nichole J. 
5 months ago

Walked into advance because I needed two items, wiper blade for my back window and a cabin filter. The door chimes twice nobody welcomes me but there are two guys behind the counters towards the back side talking to one another. I stand up by the front counters when you first enter and wait a little bit while the two men continue to talk. After 2 minutes i wander over to the filters section & couldn't find any book or device to help me locate the right filter. The door chimes twice and an elderly man walks in both men stop t... read more

Victor H.'s profile image
Victor H. 
a year ago

Terrible customer service. Purchased a two year warranty on an item and they only put one year warranty in the system. They never have online orders ready for pickup. Will shop elsewhere.  

Hannah S.'s profile image
Hannah S. 
a year ago

0 stars is what this company deserves. Brian the manager was hostile and so aggressive and a complete waste of an employee. When asked any simple questions about the company he works for he was completely useless. He refused to help multiple customers and was the most disrespectful man I have ever encountered. He was unwilling to help, and keep in mind I spend anywhere for 300-500 a month in his store. He also cancelled an order right in front of us because he was upset a woman knew more about a part than he did, and was als... read more

Crystal W.'s profile image
Crystal W. 
a year ago

I thought the employees were always helpful bit the last 3 or 4 times I've been there , u have employees that don't know their tail ends on anything - I had a guy swear to me that the paint he picked out went to my car and it was a Kia and he sold me cheverlot. Messed up My whole front Grill and then recently I needed to return a part and I had the receipt and I needed something else from somewhere else and that was the ONLY MONEY I HAD FOR IT , he demanded me to give him the card it was purchased from and so now I have been... read more

Richard L.'s profile image
Richard L. 
a year ago

I needed a new battery for my truck and purchase d one today. Dennis was incredibly helpful. He found the correct battery for me and installed it very quickly. Dennis had a great attitude and was very friendly. Incredible customer service!  

Laine M.'s profile image
Laine M. 
a year ago

Lexington rd store of Advanced Auto Parts, the service was absolutely excellent. The workers there were very helpful, they helped put the battery in my and my fiancé's vehicle. Mind you it's 35°, we appreciated them taking the time to help us. 10/10!!!! 

Erin M.'s profile image
Erin M. 
a year ago

This place doesn't even deserve the 1 star rating but I had no choice. I needed my car battery replaced and stopped in the store on Earl Core Road. Woman behind the counter took the year, make, model etc. I wasn't sure if it was an LE or SE so I went outside to check. The second I returned inside I was informed that this battery installation would take 30 minutes and that they would NOT install. There was not another customer in sight. Then another woman that came out of the back said that I probably had a computer or so... read more

LeRoy S.'s profile image
LeRoy S. 
2 years ago

Jessica and the crew are fantastic. Expert knowledge and can always provide the parts and supplies needed. Very quick delivery too. Keep up the good work! 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.5 star rating with 195 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open on Sunday at 8:00 a.m. 

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