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Advance Auto Parts

4.2

About this business

Carquest Auto Parts is the premier supplier of replacement products, accessories, supplies and equipment for virtually all car and truck makes and models 

Location details

335 Mt Cross Rd, Danville, VA, 24540, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.29 reviews
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Karen Kucer's profile image
Karen Kucer 
5 years ago

Hi, You need to hire people that will be more customer service friendly. HELP with a smile. I had purchased a power steering pump and it was defective 3 times!! I usually NEVER order from Advanced Auto but due to the online discounts we tried advanced auto. After 3 or 4 batteries (I lost count) later each one being defective and 2 power steering pumps and I still have to get the last one replaced due to being defective something is very wrong with your store. The time and labor that is wasted should be paid for on your end i... read more

Rose Kozlowski's profile image
Rose Kozlowski 
6 years ago

go out of businessgo out of business go out of business 

Steve Lane's profile image
Steve Lane 
6 years ago

Try getting someone else to maintain your website.It's always down and I'll be going elsewhere. 

Eduardo Padilla's profile image
Eduardo Padilla 
6 years ago

I ordered a part online, and they scheduled to send it to an address different than mine. I called the "customer service" on the phone and spoke with Megan. She gave me a song and dance with an attitude that the shipping address could not be corrected, and that the order could not be cancelled. After I got tough, she then talked with the "escalation team" and she will try to cancel the order with the provider as a first time courtesy service, blah, blah, blah. Nothing but excuses and no solutions. 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.2 star rating with 9 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open at 9:00 a.m. 

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