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Advance Auto Parts

4.3

About this business

Location details

31 US-46, Hackettstown, NJ, 07840, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun8:00 a.m. to 6:30 p.m.
4.3168 reviews
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Larry M Morgan Jr's profile image
Larry M Morgan Jr 
recommend  Recommended
3 years ago

It is not always easy to deal with car trouble. The associate that worked with me, Shane L, was very professional and pleasant when I needed a battery for my equinox. I will definitely be coming back if I need anything for my car. I wanted to give a good shout out to Shane and his work. When you are in the service industry, you get more bad feedback than good. I feel this was worth noting, 

Janine Snyder's profile image
Janine Snyder 
recommend  Recommended
3 years ago

Avalanche here! Sam was very professional and installed a battery for me. I give her 5 stars! 

Cory Evans's profile image
Cory Evans 
3 years ago

I asked if they could check my battery and the lady replied that “our machine is down”. I wish people would be honest and reply they are too busy to fool with it. 

Theresa Bumbaco's profile image
Theresa Bumbaco 
3 years ago

Absolutely horrible experience. There was only ONE nice associate at the register & working in the store. A nice young man who seemed to maybe still be in training. Some “associate” named Jason could not have been more passive aggressive if his life had depended on it. There is nothing more obnoxious & unprofessional than someone who treats a paying customer with disrespect & absolutely no customer service skills, which this Jason is clearly lacking. You can’t teach someone h… See more 

Jesus N Barb's profile image
Jesus N Barb 
4 years ago
Mike Mendez's profile image
Mike Mendez 
4 years ago

Went in yesterday for lug nuts and lug bolts for a trailer,I took the hub inside and he wanted to know what vehicle it was for. I told him I didn’t know the size and needed something that would fit the hub. He rolled his eyes and acting like I was really bothering him went in the back came back with some bolts. When I said I need nuts too he went back again not looking happy comes back with these things that looked like they came off a semi truck and tells me that’s all he could find to fit it and they almost $10 a peice. We... read more

Melinda Press's profile image
Melinda Press 
recommend  Recommended
4 years ago

Awesome 👏 I am truly thankful For the staff there on lockwood ridge. They really went over and beyond To help me determine what the problem was with my vehicle. A satisfied customer! 

Susan Schneider Havelock's profile image
Susan Schneider Havelock 
recommend  Recommended
4 years ago

Shout out to Alex! He just replaced the battery in our car on this snowy and windy day. Nice guy and GREAT service!! 

Gevante Lewis's profile image
Gevante Lewis 
recommend  Recommended
4 years ago

It was good we had a car wash there today 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.3 star rating with 168 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open on Sunday at 8:00 a.m. 

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