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Advance Auto Parts
- Auto Parts & Supplies
- Falls Church, VA
About this business
Location details
8111 Lee Hwy, Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I dropped by to buy new wiper blades after they were pulled off in a car wash. They had the wiper blades I needed and an employee came outside and attached them to my car, such great service!
I'm extremely disappointed with my recent experience at Advanced Auto Parts and their inflexible return policy. A couple of weeks ago, I purchased a 4 Way Tire Iron Wrench when my car was stranded with a flat tire. Unfortunately, when I attempted to use it, the wrench wasn't long enough to provide adequate leverage to loosen the lug nuts. As a result, I had no choice but to have my vehicle towed to a service center, which cost me additional money and time. Today, I returned to the store to get a refund for a product that sim... read more
Went in to ask about a battery being in stock and if they would be able to replace it for me. The young man behind the counter immediately looked annoyed and bothered. He said he was the only one there, which is understandable that he may have been overwhelmed, but I think basic customer service goes a long way. If he would have just relayed that information in a professional way I would have just come back at 4pm to purchase the battery when they had more staff, but I would rather not have someone who looks annoyed touching... read more
I visited the Advance Auto Parts at 8111 Lee Hwy, Falls Church, VA 22042 and had a very disappointing experience. I came in politely asking for help replacing a battery that’s easily accessible in the trunk. Despite explaining that everything was cleared and ready, the employee appeared visibly unmotivated and uninterested in helping. His attitude was dismissive and unprofessional, and he refused to even take a look before saying they don’t do trunk installations. I left without any assistance. This location seriously needs ... read more
I call the store before making a pruchase for a new battery. I asked if they could install it for me. Also I asked if I would get any money back since they would keep the old battery when all was done. The person in the phone said yes. So this was the reason why I bought it here. Also since was cyber Monday I thought I would get the discount online of the 20% blah blah. But of course I didn't. I bought it anyways since my battery need it to be changed and I didn't have time to wait. When I got to the store I asked about the ... read more
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 3.8 star rating with 228 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 9:00 a.m.
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