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Advance Auto Parts
- Auto Parts & Supplies
- Falls Church, VA
About this business
Location details
8111 Lee Hwy, Falls Church, VA, 22042, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 9:00 p.m. | |
| Tue | 7:30 a.m. to 9:00 p.m. | |
| Wed | 7:30 a.m. to 9:00 p.m. | |
| Thu | 7:30 a.m. to 9:00 p.m. | |
| Fri | 7:30 a.m. to 9:00 p.m. | |
| Sat | 7:30 a.m. to 9:00 p.m. | |
| Sun | 9:00 a.m. to 8:00 p.m. |
I have nothing but positive things to say about Byron, the sales associate who went above and beyond yesterday morning. I decided to be an adult and challenge myself in installing some windshield wipers and headlights by myself that morning. Byron constantly checked in on me, offered me continuous support, and even demonstrated how to install the windshield wipers and the light bulb in so I could try it myself. He was my personal hype man. I wouldn’t have been able to do it without his help. When I tried to tip him, he refus... read more
I dropped by to buy new wiper blades after they were pulled off in a car wash. They had the wiper blades I needed and an employee came outside and attached them to my car, such great service!
I'm extremely disappointed with my recent experience at Advanced Auto Parts and their inflexible return policy. A couple of weeks ago, I purchased a 4 Way Tire Iron Wrench when my car was stranded with a flat tire. Unfortunately, when I attempted to use it, the wrench wasn't long enough to provide adequate leverage to loosen the lug nuts. As a result, I had no choice but to have my vehicle towed to a service center, which cost me additional money and time. Today, I returned to the store to get a refund for a product that sim... read more
Went in to ask about a battery being in stock and if they would be able to replace it for me. The young man behind the counter immediately looked annoyed and bothered. He said he was the only one there, which is understandable that he may have been overwhelmed, but I think basic customer service goes a long way. If he would have just relayed that information in a professional way I would have just come back at 4pm to purchase the battery when they had more staff, but I would rather not have someone who looks annoyed touching... read more
I visited the Advance Auto Parts at 8111 Lee Hwy, Falls Church, VA 22042 and had a very disappointing experience. I came in politely asking for help replacing a battery that’s easily accessible in the trunk. Despite explaining that everything was cleared and ready, the employee appeared visibly unmotivated and uninterested in helping. His attitude was dismissive and unprofessional, and he refused to even take a look before saying they don’t do trunk installations. I left without any assistance. This location seriously needs ... read more
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 3.8 star rating with 229 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 7:30 a.m.
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