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Advance Auto Parts

4.3

About this business

Location details

3360 Pump Rd, Short Pump, VA, 23233, United States

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WeekdayScheduleStatus
MonClosed
Tue7:30 a.m. to 8:00 p.m.
Wed7:30 a.m. to 8:00 p.m.
Thu7:30 a.m. to 8:00 p.m.
Fri7:30 a.m. to 8:00 p.m.
Sat7:30 a.m. to 8:00 p.m.
SunClosed
4.3299 reviews
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Mike Edinger's profile image
Mike Edinger 
recommend  Recommended
7 years ago
Mike Edinger's profile image
Mike Edinger 
7 years ago
Mary Geist Lamb's profile image
Mary Geist Lamb 
8 years ago

This place was horrible to me! I called asking for some information on my vehicle as i no longer live on the west end. The guy who answered the phone told me he couldn’t help me because there was a girl in front of him and i was just on the phone so i wasn’t as important. I then asked to talk to the manager and was told he wasn’t available. I am a single mom trying to figure out when i bought my car battery to see if it’s still under warranty so i don’t have spend money if i don’t have to. This store was no help to me and i ... read more

Kelly Eubanks O'Connor's profile image
Kelly Eubanks O'Connor 
8 years ago

Thank you Shawn, you really took care of our teenage driver, Volvo batteries are not easy to figure out. You were so patient and knowledgeable. 

Sandy Smith Goodwyn's profile image
Sandy Smith Goodwyn 
8 years ago

I needed to replace my battery due to the drastic temperature declines so I called and spoke with "m" who provided great customer service and verified my battery was in stock. Upon arrival there was a wait due to the battery demand but "m" replaced my battery and overall I had a great customer experience. 

Cameron Chewning Stockner's profile image
Cameron Chewning Stockner 
10 years ago

Excellent customer service. I needed a new car battery in the pouring rain and had my toddler with me. They were very helpful and super fast! 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.3 star rating with 299 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open at 7:30 a.m. 

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