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Advance Auto Parts at 644 Quince Orchard Road in Gaithersburg is one of the nation's leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Gaithersburg, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.
644 Quince Orchard Rd, Gaithersburg, MD, 20878, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:30 a.m. to 6:00 p.m. | |
Tue | Closed | |
Wed | Closed | |
Thu | Closed | |
Fri | Closed | |
Sat | Closed | |
Sun | 9:00 a.m. to 8:00 p.m. |
BEEN a long time customer AAP, but today a unused battery exchange showed me how inflexible & unhelpful employee "Christine" can be. No True customer Sevice to be provided... To Advanced Auto with my patronage!!!
Can I give zero stars? I walked up to the counter and told them I have a dead battery in their parking lot. "What do you want me to do about it?" Was the response. I again mentioned that the battery is dead, and was told they won't touch it unless I get it to the door for them.
Terrible place, terrible customer service. This location is a black eye on the entire advance auto parts chain. Be leery if a manager named Christine tries to help you. She is not very helpful at all in fact she has a terrible attitude.
Advance Auto Parts has a 4 star rating with 215 reviews.
Advance Auto Parts is open now. It will close at 8:00 p.m.
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