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Advance Auto Parts
- Auto Parts & Supplies
- Brighton, NY
About this business
Advance Auto Parts at 1614 Penfield Road in Rochester is one of the nation's leading auto parts retailers stocking new and remanufactured automotive parts, maintenance items, and accessories such as batteries and oil filters for all makes and models. Visit your local Advance Auto Parts in Rochester, call us or go online to order and pickup in-store. Save even more on your next visit by signing up for Speed Perks and receive discounts on the parts you need.
Location details
1614 Penfield Rd, Brighton, NY, 14625, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 7:30 a.m. to 6:00 p.m. | |
| Tue | Closed | |
| Wed | Closed | |
| Thu | Closed | |
| Fri | Closed | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 7:00 p.m. |
RecommendedI needed a new battery, and I was in and out of there in less than 20 minutes. Everyone was nice and made the experience easy.
I needed a new battery, and I was in and out of there in less than 20 minutes. Everyone was nice and made the experience easy.
The guys quickly helped me find the wiper blades I needed and offered to put them on the car for me. They were so friendly and seemed to really be enjoying themselves, and that made for a really pleasant experience as a customer. Will definitely go back!
Today I went to Advance Auto in Penfield. I was so impressed by the service I received. I was greeted by a smile from an associate named Emily. Since I am not familiar with what I needed and what would be a fair price, Emily found everything. She explained all of my options and price ranges, with honest encouragement helped me select the brakes and rotors I needed for my car. She was friendly, professional and courteous. She made my experience easy and I am grateful for her service today!! You will continue to have a custome... read more
You guys are garbage and unprofessional. I asked for a part, it was not in stock. Mark and kelly referred me to Irondequoit so I drove all the way out there in the pouring rain just to get there and have them hand me the wrong part. So I go back to the penfield store and the employee wouldn't ever open the door to talk to me and the manager also didn't open the door and when I told him what happened he blamed the computer!!!! What shitty service and no accountability!!! These people are not professionals at all and didn't of... read more
Customer service is awesome!! Very nice and knowledgable.
I'm a long time fan of AAP. Better parts and selection than their direct competitors, better sale prices too in my opinion. This store is garbage. Consistently poor customer service from employees with attitude issues. I've watched them take shots (verbal, of course) at customers in the parking lot and converse with each other about plans rather than do anything work related. Requests for assistance are met with eye rolls. Store is not properly organized/stocked like most AAP locations. AAP corporate failed to even reply to ... read more
I'm a long time fan of AAP. Better parts and selection than their direct competitors, better sale prices too in my opinion. This store is garbage. Consistently poor customer service from employees with attitude issues. I've watched them take shots (verbal, of course) at customers in the parking lot and converse with each other about plans rather than do anything work related. Requests for assistance are met with eye rolls. Store is not properly organized/stocked like most AAP locations. AAP corporate failed to even reply to ... read more
Love the service and fast a well thanks guys
Frequently asked questions about Advance Auto Parts
How is Advance Auto Parts rated?
Advance Auto Parts has a 4.2 star rating with 234 reviews.
When is Advance Auto Parts open?
Advance Auto Parts is closed now. It will open at 7:30 a.m.
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