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Advance Auto Parts

4.1

About this business

Location details

15777 Jackson Creek Pkwy, Monument, CO, 80132, United States

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WeekdayScheduleStatus
MonClosed
TueClosed
WedClosed
ThuClosed
FriClosed
SatClosed
Sun9:00 a.m. to 7:00 p.m.
4.19 reviews
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Marc Shupe's profile image
Marc Shupe 
3 days ago

Super experience with EJ today. Called and asked for wiper blades for my tesla model X. EJ said he might have something that works with an adapter. Arrived, EJ helped me try to fit the blade, didn't work. Then he noticed my current v Blade had a sheath/cover that was prohibiting successful operation. Extremely helpful and over the top professionalism. Didn't make the sale this time, but earned a customer in the future. THANKS EJ for a great experience and showing what customer service is all about! 

Felix the Cat's profile image
Felix the Cat 
2 weeks ago
Elise Linich's profile image
Elise Linich 
3 weeks ago

The crew here is helpful, polite, and personable. We’ve had genuine conversations about our vehicles and maintenance with four different employees. They are helpful about getting parts in for you that they’ll then call you to let you know you can put them in your online cart and check out to pick up in store so you can get the discount that might be available only by ordering online. The company is weird with online orders, it can go to your address sometimes but a lot of things seem to need to be in the store already for yo... read more

JD Miller's profile image
JD Miller 
2 months ago

Nichole’s management is unprofessional, and the organization relies on an antiquated operational system that is decades behind current standards. The lack of a reliable tracking system creates inefficiencies, poor communication, and limited accountability. Additionally, refusing to refund an unopened product that is in resalable condition demonstrates a lack of customer service and reasonable business practices. Response to your AI response - If Advance Auto Parts truly understood the concerns surrounding its refund policy, ... read more

Christopher Jones's profile image
Christopher Jones 
2 months ago

Great service, very helpful. 

Frequently asked questions about Advance Auto Parts

How is Advance Auto Parts rated?

Advance Auto Parts has a 4.1 star rating with 9 reviews. 

When is Advance Auto Parts open?

Advance Auto Parts is closed now. It will open on Sunday at 9:00 a.m. 

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